Hi, Huraiquire! Since I read your first review I felt very sorry you have had such a bad experience at The Vegan Lab. I'm Elen Czar, the founder, and owner of The Vegan Lab. Back then I didn't get in touch to try to make things up because the experience you described seemed unacceptable and I didn't know exactly how to fix it/felt embarrassed. However, back then I immediately did get in touch with my team and found out that some claims made in the review below never happened. Below is your review: "After two wrong orders specifying my allergies and an argument with the manager who kept saying there’s no chilli even with the words chilli written on the bottle, we ended up having to call the police for a dispute because I literally couldn’t eat the food and the manager insisted it was my fault and ordered me to pay." There were no police at all on that day. We have the whole argument caught on the security camera and although the manager did not handle the situation with your wrong order as he should, it was offered for you to not pay. I don't think what happened was acceptable, and I'm not here to take any side. I just think your review says half of the truth and it's unfair. As this manager was, later on, fired I didn't take any measurements in questioning this review. As for your review update, I couldn't let pass and ended up reporting it. I've been vegan for over 8 years, it's all over my social media and The Vegan Lab was created by a need when I moved to Dahab a few years ago. Back then there was nothing that I perceived as "decent" for vegans to eat out. Apart from being vegan, I'm a very picky eater. My team is in fact not vegan. It was my bad not to take into consideration that a client could get hurt or offended because the people preparing their food does not share the same beliefs. I apologize for it. I'm not sure where this idea came from because I never mentioned or claimed to have a vegan team. But since The Vegan Lab is a fully vegan restaurant, I can fully understand your disappointment. Fortunately, at The Vegan Lab, we don't discriminate against people. I'm all about teaching my restaurant standards and the wonders of vegan cuisine to anyone with the right skills and will to learn.