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MariaBakland
It doesn't hurt to look up in advance. We are so fortunate to have loads of information today that to complain about a restaurant having their own system and you didn't check it in advance, it's not a valid con. I think it really is a good system as it makes sure that people get a table, that it won't be overbooked and one will have a better experience too. Not everyone will get what they want, but that's how it is when you're not the one managing it. It seems that most knew how it worked, so I suggest to be more prepared next time. It's all in the planning.