Hey there, I’m really sorry you didn’t have the best experience with your visit, but I am unsure if you have the right venue for you review. This is Church - Temple of Fun, we opened in 2018 and haven’t moved locations at all. Since last summer we have our own in-house kitchen as our partnership with Make No Bones came to an end. That particular burger doesn’t sound like one we serve (marmite doesn’t make an appearance anywhere on the menu). We make sure to have a nice chilled atmosphere during the day with music, and our staff are very warm and welcoming. Hot drinks are available. Even during busy events our kitchen doesn’t see wait times as long as that. I would appreciate it if you could amend you review accordingly.