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PulseCafeMA
Hi JaeCarrico, Thank you for providing such detailed feedback. We appreciate it and will pass it along to the appropriate parties. We are so sorry your experience was not satisfactory and for any inconveniences it may have caused. We are interested in hearing more details about your experience so we may improve for other customers so feel free to send us an email to info@pulsecafe.com. We hope you will give us another try in the future. Thank you!