Hi there, I am really sorry you were not happy with your food, this is not what I'm aiming to provide. I am also a little surprised as I did personally check with you during the meal if everything was OK, and you seemed to be pleased with it. If you have flagged any problems, I would be more than happy to change. The Stir Fry comes with brown rice cooked with chilli, mushrooms, and soy sauce, so definitely it's not plain boiled rice. It has indeed peppers, beans and nuts as well as pineapple and chilli, which you specifically requested to leave both out of the dish - and I do believe those two ingredients play a big part in the flavour of the stir fry. The burger is quite tall and a bit messy to eat, yes, the only explanation I can give is the homebaked gluten free bun is very different to soft store bought buns that are easier to squish. As for the freshness of ingredients, majority is prepared on the day so am very sorry you did not think it was up to standard, and once again, should you inform me of it when I checked with you, I would be more than happy to investigate and replace the dish if there was something wrong with it - mistakes happen and I can only correct them and improve if I'm aware of them. I do however appreciate the feedback, as I always strive to get better and better. Once again really sorry you were not happy, and I hope you'll give us a chance again, I have a big following of regular customers who never voiced such concerns as yours, and I belive i can make you and your partner to fall in love with the Smashing Kitchen. All the best Asia