Hi John, Thank you so much for your review. We would like to apologize for not being able to offer service up to your standard. We commit to improving and do hope that you will give us another chance. In terms of vegan cheese, we will speak with our supplier over this matter. The restaurant has not changed hands; however, reducing items in the inventory is one of the changes we had to make to survive the current situation. But after hearing about the best vegan khao soi, we may consider bringing it back! Thank you once again for taking the time to write this review. It does serve as an opportunity for us to improve. Best regards, Usatip