Dear Kerri, thank you for eating at our bistro and taking the time to write your review. Our staff is polite and always tries to be helpful. We are sorry that you felt that wasn't enough, surely it wasn't our intention. Our whole menu is vegan, we only have cows milk for the coffees, besides soy, almond and coconut and is clearly labeled as cow milk. Also, all items on the menu are marked with V and/or GF label where V stands for vegan and GF stands for gluten free. We have these labels both on our printed menus and menu boards. If you have a suggestion what else we could do to make it more clear pls advise.