Hi Ciara, I’m really sorry you weren’t satisfied with the breakfast, if it was cold when served to you it would have been more beneficial and constructive for us and you if you could have reported it to a member of staff straightaway and we could have given you another breakfast. We have a terrace area outside where customers eating outside can smoke, and our staff can also use that area during their break to eat or smoke if they wish to but a member of staff was inside and available at all times if you had wished to make your complaint known. Again I’m sorry and I hope since we’re only just up and running and getting on our feet you won’t let that bad experience stop you from coming back, we’re taking all feedback on board and trying to improve as we go