Hello, Thank you for taking the time to share such detailed feedback. We're delighted to hear that you enjoyed the raspberry vanilla cake so much. Comments like yours are incredibly rewarding for our pastry team, and we're especially pleased that you found it to be one of the best vegan cakes you've ever had. Regarding the sandwich, we're sorry that it did not fully meet your expectations. As for the price, it reflects not only the ingredients used, including premium vegan products, but also the reality of operating a small independent business in central Paris. Concerning your observation about our staff member, we take hygiene very seriously. However, we would like to clarify that our team members wash their hands regularly throughout service, and we have strict food safety procedures in place. It is possible that what you observed did not accurately reflect the full sequence of actions taking place behind the counter. Nevertheless, we will remind the team to remain mindful that customer perception is important, even when proper hygiene procedures are being followed. We're also sorry if the service felt less friendly than expected. Providing a welcoming experience is important to us, and we'll take your comments into consideration. Thank you again for your kind words about our cakes and for giving us the benefit of the doubt. We hope to have the opportunity to welcome you back and provide an experience that matches the quality of the pastries you enjoyed. Warm regards, The Cloud Cakes team 🌱