Thank you for sharing your candid feedback. We are sincerely sorry that your recent dining experience did not live up to the high expectations you had from our reviews, and that we left you feeling disappointed. Please accept our deepest apologies for the shortage of our vegan menu items, including the gyoza, during your dinner. We also take your feedback about our service very seriously. While our team uses earpieces to coordinate smoothly behind the scenes, we are deeply sorry that this came across as impersonal and detached. True hospitality should always feel warm and attentive, and we clearly fell short during your visit. We will immediately share your comments regarding the food quality of the ramen and tempura, as well as our staff’s communication, with our kitchen and floor management teams to make necessary improvements. We truly appreciate your compliments on our beautiful restaurant design, and we hope you can accept our apologies for the aspects where we failed to deliver. Best regards, Marketing & PR Team SU-BEE CO., LTD. (Management of Coil)