Hi eparrycunha, thank you for taking the time to share your detailed feedback. We’re truly sorry that your visit did not meet expectations and that both the wait times and food quality were disappointing. We’re especially sorry to hear that the service felt stretched and stressful during your visit. Our team always works hard to give guests a good experience, and we regret that this was not reflected on the night you came. We also appreciate your honest comments about the dishes. This is not the standard we aim for, and we are reviewing everything with our kitchen and service team so we can improve. We’re glad to hear you enjoyed the orange “chicken,” but we understand the overall experience fell short. We’d love the opportunity to make this right for you — if you’re open to it, please contact us directly and we’d be happy to arrange a refund or invite you back for a much better experience. Thank you again for your feedback. Phuong