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daneandport

Thank you very much for your feedback and for your kind words about the food and presentation. We’re really sorry that the billing process didn’t feel clear on your visit — that’s absolutely something we take seriously. Our no-menu, daily-changing format means we often explain prices verbally at the table, but it’s clear from your experience that we need to make this more consistent and transparent. You should always be offered an itemised breakdown before payment. Thank you for highlighting this — we genuinely appreciate it, as it helps us improve. We’re putting steps in place to make sure the process is clearer and more comfortable for everyone going forward. We hope to welcome you back again so we can give you the fully smooth experience you deserve. – Robin & Isabel


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