Report a review comment

user picture
ViQueKitchen

Dear Shivani, It is truly wonderful to hear from you again, and we are so happy that you are still thinking about your meal! We eagerly await your return. Thank you for clarifying the issue regarding the charge for the two beers. We deeply apologize for the initial error and for the inconvenience caused by having to point out the happy hour promotion. Our staff should have applied the promotion immediately as displayed, and we regret that the error caused confusion and made you feel the need to question the bill. We are reviewing our POS procedures and staff training to ensure our promotions are applied correctly the first time. We are relieved that the final amount was quickly corrected to reflect "NIL," and we appreciate your patience while the team finalized the payment. We look forward to receiving your email on info@viquekitchen.com and welcoming you back soon to our Michelin-recognized vegan restaurant for more delicious Vietnamese vegan cuisine in Ho Chi Minh City! Best, The Vị Quê Kitchen Team


Why are you reporting this review comment?