Thank you for your honest feedback, and we’re sorry your experience didn’t meet expectations. Our burritos are freshly prepared and grilled to order, which can take a little extra time, but we apologise if the wait felt longer than expected. We’re also sorry if the fillings were not clearly explained — we will ensure this is communicated better. While the burrito is popular with many guests, we understand that taste is personal and regret it wasn’t to your liking. Regarding pricing, we strive to remain fair and competitive, and this item’s price has not been increased for over a year despite rising costs. We appreciate your comments and hope you’ll visit us again so we can serve you better next time.