Mellow mushroom used to be such a great place for vegan options. The past two times I ordered a vegan pizza it came with vegan cheese and REAL CHICKEN on it. Both times, the server removed it from the bill, blamed it on the kitchen, and shrugged his shoulders.
ON two other occasions, my dining companion (also vegan) was served a vegan sandwich with real cheese as opposed to the Daiya she ordered. The staff need to be better trained to understand vegan diners, and that it is really upsetting to have a bite of chicken, or cheese, if you are a vegan.
On the positive side, the pizzas and hoagies are really good when they get them right, but there are so many other great options for vegan food, I don't make a point to give this place yet another shot.
Cons: Poorly trained staff, Not knowledgeable about vegan choices, Fail to meet dietary preferences