• Walrus Ice Cream

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  • Ice-cream Ice Cream

Locally curated ice-cream shop, There are normally two non dairy ice-cream flavors as well as two sorbets available. Open Mon-Thu 11:00am-10:00pm, Fri-Sat 11:00am-11:00pm, Sun 12:00pm-10:00pm.


Venue map for Walrus Ice Cream
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5 Reviews

First Review by GBplantpowered

TreySeale

Points +6

Non Veg
29 Jan 2024

Poor Customer Service

This has to do with Walrus Ice cream customer service. I came in simply to ask if I could temporarily park there as I was loading an order for another restaurant. There was zero reason to be as hostile as you were. I was polite enough to ask if I could park there to load my car. I was not angry I was told no, I was upset with hostility I was shown for simply asking a question. I have asked this question with many other restaurants and accept when they say no, but they also are polite and understanding. That was not the case with you. I was rudely interrupted by you multiple times before I could even finish asking my question.This review has to do with customer service and professionalism. I was not angry that I was told not to park in that spot. I was upset with how I was told. I came in as a potential customer, asking a simple question, if I could temporarily park in a loading zone as I was loading an order in my car, and wanted to buy myself a treat, regardless of if I could park there. I was only annoyed at the very rude attitude shown towards me. If I had been shown an ounce of respect, and was simply told, "sorry, but no" I would not have left this review. Instead the manager was very hostile towards me. That is unacceptable. I was going to buy myself a treat but thought otherwise after your behavior. It does not specify that it is Walruses loading zone.

Manager is extremely rude and aggressive. Worst customer service I have ever experience.

Cons: Manager's attitude, Treatment of Customers

Kplant

Points +4563

Vegan
09 Nov 2023

2 V-ice cream flavors

Good stuff fun place. Run by local college students. Awesome.
Only two vegan options today. Though good ones

Updated from previous review on 2022-09-23

Pros: Keylime cream

DanielleDemateis

Points +190

Vegan
15 Jul 2023

Terrible vegan ice cream

Other places in Fort Collins have better vegan ice cream. I had vanilla recently and it was the worst vegan ice cream I've ever had. There are so many good vegan ice creams now that I wouldn't go here again.

Updated from previous review on 2022-06-02

Kate5

Points +255

Vegan
09 Sep 2022

Super yummy

They always have 2 vegan flavors and 2 sorbets. When I went they had cotton candy, cinnamon, blueberry sorbet, and pineapple sorbet. The cotton candy was pretty good but the two sorbets were my favorite. The taste and texture was incredible.

GBplantpowered

Points +2054

Vegan
06 May 2022

Always a favorite

I can taste the love that goes into this ice cream 🍦

Updated from previous review on 2022-05-04

Pros: Revolving vegan flavors , Locally made , Family owned




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