Vitality Bowls

Nutty bowl minus honey plus strawberries. at Vitality Bowls in Santa Rosa

Vitality Bowls
(2)
2

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Veg-options

Lacto

Ovo

American

Fast food

Juice bar

Take-out

Honey

Non-veg

Serves meat, vegan options available. Acai and smoothie cafe franchise. Offers also juices, kombucha, salads, panini sandwiches, and snacks. No added ice or sugar in the bowls. Smoothies can be requested with plant milk. Granola is vegan. Note the gluten-free bread may contain egg. Open Mon-Sun 10:00am-8:00pm.

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1880 Mendocino Ave Ste G, Santa Rosa, California, USA, 95401
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+1-707-540-0655
vitalitybowls.com
- Accepts credit cards
- Last update on 16 Feb 2021 by Guest
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- Added by Forman on 16 Feb 2021
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2 Reviews

First Review by Vegan_Hiker_Foodie

LAnneB

Points +13

Vegetarian

21 Nov 2023

Aggressive staff and poor quality food - Edit

I visited Vitality Bowls (VB) with my two children to enjoy a nice healthy sit-down lunch, when passing through the area. We walked in with food in a closed paper bag from the neighboring business. We ordered from VB and I paid over $40.00s for two bowls and a piece of toast. We waited for our order and eventually received it. We started eating our food from VB, and an obnoxious employee approached my daughter and demanded we leave the business for bringing in outside food (in a closed paper bag). My shy daughter quietly agreed and told me we were kicked out of the business and had to leave immediately. I approached an available worker (also extremely rude) as the one who relayed the message, quickly returned to the back of the restaurant. I inquired about being kicked out and she demanded we leave immediately. We left.

I was never informed about their concern or asked to put the bagged food in the car or somewhere else outside of the restaurant, before being told to leave. Additionally, the employee waited until I gave her my money before kicking me out. And, they approached my 13 year old and told her, not me, to leave.

After I left and took my children to the car, I returned to request a refund. I was told they don't give refunds, and they can't pull a manager out of thin air for me. Then I was told that I have two eyes and should have been able to read the sign posted near the door that says no outside food. I was then told I was lying about when I brought the bagged food in and that they had camera footage as evidence. When I said, great, please show me the camera footage, they said it was too difficult. I felt like I was on a prank show, that's how unbelievable this experience was.

This is the worst customer service I've ever experienced. They have a group of obnoxious ill-mannered kids working there with no apparent responsible adults. I'm left in disgust.

Pros: None

Cons: Hostile atmosphere and staff, Food is too expensive, Poor quality food

Forman

21 Nov 2023

Were you guys eating the outside food or it was still in the bag?

Vegan_Hiker_Foodie

Points +4309

Vegan

26 Sep 2021

It’ll do - Edit

Went in for an açaí bowl…it was pricey and staff wasn’t overly friendly. I mean it’s a chain, so wasn’t expecting anything amazing, but the vibes weren’t that great and the açaí bowl was just ok. Don’t get me wrong we ate the whole thing, but I’ve had better.