Serves meat, vegan options available. Tea room attached to a vintage shop. Can make vegan food, including fry-up, cakes, brownies, sandwiches, wraps. Open Mon-Sat 10:00-17:00, Sun 10:00-16:00.
We went with the family.
The food was very hit and mess
Staff unfriendly and what was on the menu was what you would have.
Food was not very hot.
Not recommended.
Raw tomatoes, cold beans, a few mushrooms and dried stuffing type sausage.
The whole breakfast should be taken of the menu. Complained to staff and they really could give a toss.
Please avoid.
I feel very disappointed with the last 2 visits to the vintage retreat tearoom. I must be clear this review is only for the tearoom and one particular lady that works there . This review has been written for Saturday 9th November 2019 and is for a lady that seems to be in charge of the tea room(acts like she is ) not the shop . Me and my friend were regulars in vintage retreat and regularly enjoyed the food and normal friendly staff they all seem to know us it’s normally a nice experience. We often go on a Saturday afternoon same time . However that seems to change one lady is not so friendly , past two times we have arrived in the tea room at 3 20pm ish to be told they stop serving food at 3 30pm . This has never been a problem in past other staff are accommodating even when arriving at 3 30pm as told food stops at 4pm . Let me be clear it’s not quite 3 30 when we are stood at till trying to order ?its actually 3 24pm and we also rang up this time and asked the time they stop serving and was told 4pm . All very confusing but as we entered the tea room this happens ...
At 3 24pm . She (the rude lady ) has great pleasure in telling you In a rudely snug attitude you can’t be served as they stop at 3 30pm and won’t listen to you when you kindly point out it isn’t 3 30 yet . We did go into the shop to query it and even the lovely lady behind the till was baffled and asked the lady why we couldn’t be served but the lady who was in charge of tea room (or acted like she was ) was rude and not having none of it . Out of principle we won’t be coming to vintage retreat tea room again unless of course the rude lady goes ....
I stopped here for a coffee with a friend, the coffee was really nice and they had a couple of plant based milk options.
I got a piece of vegan chocolate & peanut butter cake, and omg they give you the most GENEROUS portion!
It was delicious, not at all dry like some vegan cake can be.
I’ve seen photos of their vegan breakfasts and lunches, which also look delicious! Looking forward to visiting again in the future :)
Was over charged and asked for a refund.. I was told I was being dealt with but yet nothing was done.. Sat and ate and then decided to ask again...again said that it was being dealt with but wasn’t dealt with. Ended up walking up and asking for my refund. Iwas told that my meal was wrongly priced on the board so I wouldn’t get a refund. I told them that It was their error and not mine. I was then told that they would get a manager but nothing could be done. A manager came.. didn’t say anything to me... fiddled around and then gave me my money with a smarmy look on his face and said ‘over charged by a £1 were you.’ Never had such disgusting service! I will not be back along with my friends and family who were regular customers!
9 Reviews
First Review by aquajen
Jovegjo
Points +166
Visited once - Edit
We went with the family.
Read moreThe food was very hit and mess
Staff unfriendly and what was on the menu was what you would have.
Food was not very hot.
Not recommended.
Guest
RachelBrooks
Points +52
Discusting breakfast - Edit
Raw tomatoes, cold beans, a few mushrooms and dried stuffing type sausage.
Read moreThe whole breakfast should be taken of the menu. Complained to staff and they really could give a toss.
Please avoid.
Updated from previous review on 2021-06-30
Pros: None
Cons: £7
Guest
EmilieMilligan
Points +85
Great lunch spot - Edit
Plenty of options! Sometimes the staff can be blasé, but most of them are friendly enough! It's a good place I can pop into for lunch with my toddler
Read moreGuest
Topmarx
Points +21
Unfriendly rude tearoom staff ... .. - Edit
I feel very disappointed with the last 2 visits to the vintage retreat tearoom. I must be clear this review is only for the tearoom and one particular lady that works there . This review has been written for Saturday 9th November 2019 and is for a lady that seems to be in charge of the tea room(acts like she is ) not the shop . Me and my friend were regulars in vintage retreat and regularly enjoyed the food and normal friendly staff they all seem to know us it’s normally a nice experience. We often go on a Saturday afternoon same time . However that seems to change one lady is not so friendly , past two times we have arrived in the tea room at 3 20pm ish to be told they stop serving food at 3 30pm . This has never been a problem in past other staff are accommodating even when arriving at 3 30pm as told food stops at 4pm . Let me be clear it’s not quite 3 30 when we are stood at till trying to order ?its actually 3 24pm and we also rang up this time and asked the time they stop serving and was told 4pm . All very confusing but as we entered the tea room this happens ...
Read moreAt 3 24pm . She (the rude lady ) has great pleasure in telling you In a rudely snug attitude you can’t be served as they stop at 3 30pm and won’t listen to you when you kindly point out it isn’t 3 30 yet . We did go into the shop to query it and even the lovely lady behind the till was baffled and asked the lady why we couldn’t be served but the lady who was in charge of tea room (or acted like she was ) was rude and not having none of it . Out of principle we won’t be coming to vintage retreat tea room again unless of course the rude lady goes ....
Pros: Nice shop
Cons: Tearoom one unfriendly lady
Guest
gillygolly
Points +102
Fab fab fab. Great vegan big breakfast and you must try the vegan snicker bars. - Edit
Great food great people great vintage shopping
Read morePros: Many vegan cakes and dishes, Fab staff who are very friendly and Ray of sun, Great atmosphere and vintage shopping
Guest
emmaloub
Points +202
Yummy vegan cakes! - Edit
I stopped here for a coffee with a friend, the coffee was really nice and they had a couple of plant based milk options.
Read moreI got a piece of vegan chocolate & peanut butter cake, and omg they give you the most GENEROUS portion!
It was delicious, not at all dry like some vegan cake can be.
I’ve seen photos of their vegan breakfasts and lunches, which also look delicious! Looking forward to visiting again in the future :)
Pros: Friendly staff, Good vegan selection, Fab little vintage shop to browse too
Guest
Windlekins
Points +1162
Great place to hunt out - Edit
Good vegan options, regular vegan events. Worth checking it out 👍🏻
Read moreGuest
AlenaW
Points +16
Terrible service - Edit
Was over charged and asked for a refund.. I was told I was being dealt with but yet nothing was done.. Sat and ate and then decided to ask again...again said that it was being dealt with but wasn’t dealt with. Ended up walking up and asking for my refund. Iwas told that my meal was wrongly priced on the board so I wouldn’t get a refund. I told them that It was their error and not mine. I was then told that they would get a manager but nothing could be done. A manager came.. didn’t say anything to me... fiddled around and then gave me my money with a smarmy look on his face and said ‘over charged by a £1 were you.’ Never had such disgusting service! I will not be back along with my friends and family who were regular customers!
Read moreCons: Rude manager, Staff unable to deal with small complaints
Guest
aquajen
Points +82
Good options - Edit
Vegan specials, milkshakes and a number of options on the regular menu. Very tasty.
Read moreGuest
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