MY vegan wife and I have been trying to check out this cart for months. We finally caught up with them today in Jacksonville. We showed up at 11:45 AM. The employee or owner said they'll be ready at noon. No problem we went to Bold Bean for coffee and tea. We came back at noon. We waited to be asked our order with only us waiting. They totally ignored us and helped someone who just walked up after us. Thank god European St Cafe has vegan hot dogs. I'll make sure to let my other vegan friends know about their miserable customer service. I had to give them 2 stars to publish this review or they would have given them no star.