Had the breakfast bowl but the vegan sauce has changed, no longer the delicious avacado sauce 😕 Also am really missing the Green Goddess Soup and the Avacado toast isn’t the same. The green sauce was just sooo good. Hopefully the focus on more vegan options and features will be brought back.
I’m a server at Heartwood Cafe as well as a vegan! I’m super passionate about spreading the word about the vegan options there! I’m so sorry about your most recent experience. We might have used our new “Vegan Hollandaise” Sauce on the Grilled Tomato Breakfast Bowl, which is what we use for our “Vegan Eggs Benedict” during our Sunday Brunch! We still have our normal Green Goddess Dressing though so feel free to ask for it next time! Thank you for the input though, I’ll be sure to share! We’ll be having more vegan/vegetarian options coming in February so I’d hope you could come and try them out, and let us know your thoughts! Thanks again.
The first two times I came here, I was amazed, the food was great and the service was wonderful, I gave a 5 star rating on Facebook.
I came for a third time and ordered one of their elixirs, I explained that I was vegan and with a dairy allergy, so asked for almond milk instead of regular.
I was given my drink which I trusted to be non-dairy as this cafe prides itself on being a vegan friendly place. When the server took my food order I mentioned again that I was vegan, the server then said that she would be right back.
She came back a few minutes later to tell me that she had forgot, and that she had used regular milk in my elixir. She was apologetic and took it off my bill.
I know that mistakes can happen, but after a week long migraine I'm not sure I could trust going back here again
My go to place when I come into Medicine Hat! The staff are super friendly and accommodating to vegan requests. My favourite meal is the kimchi fries (original sauce is not vegan so make sure to ask for vegan option!) and the red pepper and tomato soup. The piece of toast that comes with the soup is vegan and if you mention that you’re vegan, they’ll sub out the butter for oil.
Cute rustic cafe. Sells the beyond burger! Very friendly and helpful staff. Said they were happy to make any substitutions I wanted to make it vegan. I ordered a vegetable pizza and kimchi poutine. Was the best vegan poutine I’ve ever had. Only reason I didn’t give it 5 stars was because happy cow doesn’t let you give 5 stars to a non vegan restaurant
6 Reviews
First Review by krissy16
Quinoa53#
Points +11
Missing a few things! - Edit
Had the breakfast bowl but the vegan sauce has changed, no longer the delicious avacado sauce 😕 Also am really missing the Green Goddess Soup and the Avacado toast isn’t the same. The green sauce was just sooo good. Hopefully the focus on more vegan options and features will be brought back.
Read morePros: Cozy atmosphere
Cons: Lost some originality
vegetaryn
Hey Quinoa53#.
Read moreI’m a server at Heartwood Cafe as well as a vegan! I’m super passionate about spreading the word about the vegan options there! I’m so sorry about your most recent experience. We might have used our new “Vegan Hollandaise” Sauce on the Grilled Tomato Breakfast Bowl, which is what we use for our “Vegan Eggs Benedict” during our Sunday Brunch! We still have our normal Green Goddess Dressing though so feel free to ask for it next time! Thank you for the input though, I’ll be sure to share! We’ll be having more vegan/vegetarian options coming in February so I’d hope you could come and try them out, and let us know your thoughts! Thanks again.
Guest
ChloeFrancis
Points +18
Accidentally used milk - Edit
The first two times I came here, I was amazed, the food was great and the service was wonderful, I gave a 5 star rating on Facebook.
Read moreI came for a third time and ordered one of their elixirs, I explained that I was vegan and with a dairy allergy, so asked for almond milk instead of regular.
I was given my drink which I trusted to be non-dairy as this cafe prides itself on being a vegan friendly place. When the server took my food order I mentioned again that I was vegan, the server then said that she would be right back.
She came back a few minutes later to tell me that she had forgot, and that she had used regular milk in my elixir. She was apologetic and took it off my bill.
I know that mistakes can happen, but after a week long migraine I'm not sure I could trust going back here again
Pros: Vegan options, Friendly staff
Cons: Accidentally gave me milk
Quinoa53#
Hi Chloe. The ownership of the cafe has changed so the original owners are no longer involved.
Read moreGuest
agano
Points +16
Yummy vegan options! - Edit
My go to place when I come into Medicine Hat! The staff are super friendly and accommodating to vegan requests. My favourite meal is the kimchi fries (original sauce is not vegan so make sure to ask for vegan option!) and the red pepper and tomato soup. The piece of toast that comes with the soup is vegan and if you mention that you’re vegan, they’ll sub out the butter for oil.
Read morePros: Friendly staff, Vegan options are delicious, Cozy environment
Cons: Slow service, Parking can be hard to find during busy times
Guest
kiwikale
Points +165
Amazing local restaurant - Edit
Great food. Server was very knowledgeable about vegan options. Very good service, and the food was absolutely delicious.
Read moreGuest
NeilGaudet
Points +346
Lots of vegan options - Edit
We had cauliflower salads and a vegan chilli. It was delicious. One of the funkier places in Medicine Hat. Not a chain and good local atmosphere.
Read morePros: Plenty of vegan options , They understand what vegan is, Service is friendly
Cons: Service is friendly but excruciatingly slow
Guest
krissy16
Points +20
Best vegan poutine I’ve had - Edit
Cute rustic cafe. Sells the beyond burger! Very friendly and helpful staff. Said they were happy to make any substitutions I wanted to make it vegan. I ordered a vegetable pizza and kimchi poutine. Was the best vegan poutine I’ve ever had. Only reason I didn’t give it 5 stars was because happy cow doesn’t let you give 5 stars to a non vegan restaurant
Read moreGuest
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