The Counter

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The Counter
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Veg-options

Lacto

Ovo

American

Delivery

Take-out

Non-veg

Serves meat, vegan options available. Custom-burger restaurant franchise. Offers two vegan burger patties (impossible burger and veggie burger), either may be served with your choice of toppings, sauces, and optional vegan cheese. Or get your burger bun-less over a bed of greens. The regular buns are not vegan. Note: uses shared grill.

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DoorDash

5 Reviews

First Review by myra975

Richards_E.C.

Points +960

Vegan

17 Mar 2025

Very good option for fast food - Edit

A little pricey, conveniently located at the Kahala mall. Good parking, great service, and fulfilling food. Had fries, onion rings, and a burger my wife and i built from scratch. I felt that the prices were reasonable for hawaii’s standard. Very good for what it is. There could always be more but i cant complain with my experience there at all.

Pros: Vegan options, Service, Parking

Fries and onion rings at The Counter in Honolulu

Impossible burger with vegan cheese etc at The Counter in Honolulu

Create a burger at The Counter in Honolulu

Yenni80

Points +456

Vegan

02 Mar 2021

Okay option - Edit

Burger was fine, french fries okay, brussel sprouts delicious, simple salad with added avocado was okay.

Pros: Options for omnivore friends

·X·

Points +25650

Vegan

20 Jan 2020

The Counter - Edit

I attempted to eat here but the staff couldn’t answer basic questions about what is vegan and what is not (e.g., buns, ingredients, etc.). When I asked if the impossible burger is cooked on the same grill as meat, the response I got was “I don’t know.” They finally asked another server who said, yes, it is cooked on the same grill as the meat but they could look into cleaning it. I had a bad gut feeling based on the way they answered my questions, so I left. If you’re OK with eating the impossible burger being cooked where meat is also cooked, The Counter may work for you, but if you’d prefer to avoid cross contamination, you might want to skip this place.

AliveNKicking

Points +14

Mostly Veg

05 Nov 2019

Vegan Brioche Buns! - Edit

I like the impossible burger cooked well—no pink and the unlisted-but-found-out-about-them-from-my-waiter Vegan Brioche buns are good. They tend to fall apart by the time I’m more than halfway done eating, but I do order a lot of toppings. If you eat fish, the mahi mahi is excellent. Sometimes they forget a topping, if you mention it, they always bring it out as soon as they can.

Pros: Vegan Buns!

Cons: Sometimes they forget a topping.

myra975

Points +1830

Vegan

10 Mar 2019

The Counter - Honolulu: Flavorful, but Overpriced - Edit

Located on the corner of Kahala shopping center, next
to Whole Foods.

Ambiance: Casual & Clean
Price: Expensive
Food: Cooked as requested
Service: Friendly, but a little slow

We were seated quickly and provided clipboards to create a burger. We ordered the Impossible Burgers with Ciabatta Bread (vegan, up-charge of $0.75) many toppings to chose from and Dayia Cheese. We also ordered sides of shoestring fries (+ $3.50). Our meals were good and filling.

The prices where high (Impossible Burgers were over $18.00 each - without fries or bread up-charge) so with a family of 4, we will not be eating here often.

Updated from previous review on 2019-03-10