SUSI

  • Vegan Vegan
    ( 9 reviews )
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+6328337874
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Forbes Town Road, Burgos Circle, BGC, Taguig, Metro Manila, Philippines, 1634

SUSI, which means "key," is a gluten-free vegan restaurant that opened in Feb 2015. The space comprises a sunroom, upstairs dining area, and a small retail section. Offers gluten-free bread and pastries as well. Open Mon-Sun 11:00am-11:00pm.

Categories: Vegan, Western, Take-out, Bakery, European, Fusion

9 Reviews

First Review by meldydoody

good food, but service does not match - Edit

I have been to susi about half a dozen times in the 18 months I have lived in the Philippines. The food is respectable, even if the prices are a little high for the area. I am willing to pay a bit more for something truly vegetarian. The menu has fun catchy names for the meals and, were it not for the service level, would be a great experience from the beginning. I have had one excellent experience with service staff there, but the other experiences are why I avoid a place I would eat at several times a week, even if service was only marginal.
i have been placed upstairs and, after 15 minutes, had to go down stairs and ask for a menu. From having to ask to have the order taken, to having to ask for the bill, I had to go down stairs and and interrupt the waitress, who was much more interested in conversations with other staff than the customer. this has been the norm every visit.
one trip, it was suggested to try one of their bottled beverages. I explained I do not drink alcohol, the waitress assured there was none. My friend told her in
Tagalog I am allergic to alcohol. She assured him there was none. There was. One sip and I was beet red and had to go downstairs to find staff, yet again. they still tried to put it on the bill. It was a bit of a discussion, but they removed the charge.
After about 4 months, I went back hoping for some improvement to service. The food is really good and I would love to be able to dine there regularly. I cannot remember if the same people worked there, but the wait staff had the same attitude. conversation with colleagues first, customers, if you get to a boring spot. The place is almost always empty when I walk by, despite the good food. I think I know why. It the attitude of the workers.

Pros: excellent food, good location, always appears to have plenty of seats

Cons: Waitstaff, Waitstaff, prices are slightly higher than they should be

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New management, worse food... - Edit

I'm sad to say that the previous reviews may no longer apply. My husband and I ate here the other day and we had the same reaction- not going back there again! We used to love this place, however, the new management has clearly started to cut corners and using cheap ingredients. I ordered a beet/black bean burger that came with no black beans and it looked like soy protein had been added. The burrito was mostly rice in a tortilla. Everything was overty salty and my husband's fries were unedible. How do you screw up fries? My smothie was tasteless. There were flies everywhere which made us wonder about the state of the kitchen and the toilet could have been cleaned considering most staff were stading around doing nothing. At some point three staff were hanging around in the upstairs area chatting while we waited for water and flies were landing on everything. Clearly they are skimping on ingredients and the new management is not managing the staff. The place looks like it could use a good clean all around actually, and maybe replace the burnt out lightbulbs. I'm sad because there are few vegan options in Manila, but I'm not going back to Susi again.

Pros: that it used to be good, location

Cons: poor quality of food, poor service, cleanliness

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100% Vegan; Gluten free options. - Edit

Tasty. Flavors pop. :)

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High quality, high price - Edit

You get what you pay for. It's very good, varied menu, and a fully vegan venue in BGC to lead privileged people of Manila to veganism, can only be a good thing.

Pros: Very good food, Atmosphere, service, Strictly vegan with even labels for gluten, nuts,

Cons: Expensive for local standards

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Incredible vegan in BGC - Edit

I've lived in BGC/Manila for 4 months now and Susi has been a staple here. I probably go about 2-3 times per week and it's still really good. They used to have a larger menu but recently have shrunk it down a bit - but the best of the menu is still there! Must tries: el chimichurri burger (the patty is incredible) and "eat your feelings" chocolate cake. The cake is probably the best vegan dessert I've had in a while. Super friendly staff - always attentive and welcoming. Honestly all the food is worth trying. Hard to find negatives about this place - I will continue going back for as long as I live in BGC!

Pros: Great great great food, Friendly staff, El chimichurri burger and the EYF chocolate cake

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Addictive! - Edit

I have been here for the second time and really recommend it when you are in Manila! Today I had the ROYGBIV salad, sea shepherd's pie and (luckily I went for desert) eat your feelings chocolate cake...
Absolutely addictive. Service very attentive as well.
Very worth the Pesos you will spend.
Will be back soon!

Pros: Quality, Taste, Variety

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So happy they're GF too! - Edit

Susi is a relaxing place to be with family and friends and they're also GF too! My favorites are definitely the Pesto Your Fez, Bandera Negra, Moby Dip, and Cacao that Cares.

They can be inconsistent though and it helps that you always tell the staff when they are.

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Cozy, casual dining, gluten-free vegan restaurant - Edit

Susi is a place where you can stay all day and read a book. Some of my favorite sandwiches and mains are the Morissey, Emerson and Mac n' Geez. Must try is their Cacao That Cares.

Pros: Fresh food, gluten free, Great vibe, Plenty of options

Cons: Expensive, Small portions

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Vegan & GF Heaven - Edit

I make it a point to go to Susi for brunch every weekend. I'd go every day if i can for all my meals. The food is awesome and I don't have to choose whether which dishes are vegan or GF, cause they all are!!! I have yet to go through all the dishes but a huge plus for me is they have wine so I can hang out and eat and drink as much as I can while reading a book on a weekend morning. I'd recommend Susi to all veg enthusiasts out there :) A separate brunch menu will be offered by April 2015 and for now they only accept reservations so please call in advance before walking in :)

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