• Pizza Express

  • (1)
    Loading...
  • White Veg-options
Vegan-friendly
Lacto
Pizza
Italian
Fast food
Beer/Wine
Take-out
Gluten-free
Non-veg

Serves meat, vegan options available. International pizza restaurant chain founded 1965 with its first branch in London and has since grown to operate outlets across the UK and overseas. Created a separate vegan menu in 2018 offering choices including: starters like marinated olives and vegan dough balls, multiple varieties of pizzas (uses vegan cheese & faux meats), an al forno penne pasta, alcoholic drinks like cider and beer, fruit sorbet and carrot cake for dessert. Soya milk is available for coffee and tea. Outside of the UK the options may vary so check with your server. Open Mon-Tue 11:30-22:00, Wed-Thu 11:30-22:30, Fri 11:30-22:00, Sat-Sun 11:30-22:30.


Venue map for Pizza Express
© OpenStreetMap contributors

1 Review

First Review by Lenene

Lenene

Points +872

Vegan
08 Oct 2022

Very slow

We ordered 2 pizza and dough balls at 1.45pm. We got our pizza an hour later! The place was practically empty - one big group when we came in, that was pretty much it. The waiter took our order, brought our drinks and then pretty much disappeared. Another waiter came to check on us about 20mins later to ask how we were - we think this is when they realised that our waiter had not put our order through. They finally brought our dough balls 5 minutes later, but we had to wait much longer to get our pizza. The manager did say she would take them off the bill and that they were "short staffed". But we saw 2 waiters (who at some point both went on a coffee break without even glancing at our still empty table) and 3 people in the kitchen, so we did not really understand what she meant. Our pizzas were good, but they had used the wrong base for one of them. Anyway. We had to physically get up from our table (which had not been cleared of empty plates) and walk towards the till to get our bill. They had charged us for the dough balls which were supposed to free through the app. The waiter went back to talk about it to the manager, twice. In the end they did not charge us for anything, and the waiter came back to say "you're free to go". Poor form from the manager who should have come to apologise, really. It was our second time at this branch - last time service was already slow (same waiter) despite the half-empty room. We wasted so much time there for what we thought was going to be a quick lunch, which meant we were not able to go to a couple of shops we had planned to visit in a nearby village. We will not come again.

Pros: Separate vegan menu, Nice colours

Cons: Poor service




This page has been viewed 419 times.