Lacto
Italian
Beer/Wine
Non-veg
Serves meat, vegan options available. Italian restaurant located inside Turning Stone Casino. Staff is knowledgeable about veganism. The tuscan soup is vegan, as well as house salad and vegan ravioli entree. Other pasta dishes can be made vegan upon request and some seasonal sorbets may also be vegan. Inquire on flavors. Open Mon-Thu 4:00pm-10:00pm, Fri-Sat 4:00pm-11:00pm, Sun 4:00pm-10:00pm.
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- Reservations required
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Last update on 29 Apr 2024 by Guest
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Added by KadiHarmon on 29 Apr 2024
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2 Reviews
First Review by KadiHarmon
dmcknerney
Points +90
Underwhelming - Edit
Food was underwhelming and service was very poor. I am Italian and know true Italian food; This was not it. I am also vegan and while they did have a vegan option, it was awful. It was a vegetable ravioli that was all processed. There was not anything fresh about this meal. Was very obvious that it was mass purchased and pulled out of the freezer. I have been to many restaurants that have talented chefs who are able to whip up a fresh pasta and vegetable dish that is very tasty. No options for something this simple to be done which tells you a lot about the kitchen and food they are serving. For the prices charged, the quality is unacceptable .
Read moreThe service was absent from the time we were greeted to the time we left. Our seater seemed grumpy without a smile. When she sat us, the booth seat was dirty. Not even a “hold on let me get that cleaned for you”. Nope, she just stood there annoyed while I cleaned it with a napkin. I am not talking about a few bread crumbs, this was down right dirty with food. If they can’t get this customer facing aspect to be cleaned I would hate to see what the back looks like .
Our server was useless. We had to track down other people for another drink, bread,, etc. she didn’t even check in after the first bites to see if everything was ok. My food ended up cold by the time we saw a worker to track her down. My husband finished his meal by the time I started on mine bc of this poor service. This place, in my opinion, is lacking the basics of customer service especially for the prices they are charging. Olive Garden rates higher on all aspects to this place.
I did not enjoy my time here and will avoid ever going back. For the prices they are charging: Food is low quality, service is poor and inattentive, cleanliness seems to be lacking. I would not recommend this to a friend.
Pros: The sauce
Cons: Service, very poor from beginning to end, Food was not fresh, Cleanliness
Guest
KadiHarmon
Points +8362
Perfect Italian Meal! - Edit
I was so happy with this meal at Turning Stone! I was really craving soup so my server double checked with the kitchen and the Tuscan veg soup is vegan and delicious!! I went for it with the rest of the meal, having salad and the ravioli entree. Both were perfect and I’d def eat here again. Great option at a resort with somewhat limited choices.
Read moreGuest
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