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Papa Murphy's
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Veg-options
Lacto
American
Pizza
Italian
Take-out
Non-veg
Serves meat, vegan options available. Take-and-bake style pizzeria chain offering vegan cheese and a selection of vegetable toppings. Open Mon-Sun 11:00am-8:00pm.
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26304 NE Big Rock Rd, Unit 103, Duvall, Washington, USA, 98019
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- Wheelchair accessible
- Accepts credit cards
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Last update on 05 Jun 2023 by Guest
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Added by Seatown_vegan on 05 Jun 2023
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1 Review
First Review by divefrog74
divefrog74
Points +38
Horrible Manager Angry About Vegan Cheese - Edit
I can’t recommend Big Rock Papa Murphy’s in Duvall. Had a horrible experience this afternoon.
Read moreI preordered a Gourmet Veggie Pizza under their Non-Dairy Cheese menu. I changed to red sauce but left everything the same and double-checked the non-dairy cheese. When I arrived the manager was making our pizza and asked if we really wanted dairy cheese-zesty herb topping with our vegan cheese pizza. I nicely said no, that I’d ordered from the non-dairy cheese menu and didn’t ask for dairy cheese topping.
She was very agitated and said, ”well if one of my employees was making it you’d get dairy cheese topping because it’s on all of our pizzas.” I said that was confusing since I ordered on non-dairy cheese menu and how could I prevent that. She loudly repeated her “employees would add it and it wouldn’t be on them, so you can’t come in here and yell at them for it.”
I then said I wasn’t yelling just asking how to not get that and that the menu doesn’t show that. She proceeded to berate and lecture me to the point I asked her twice to stop. She got very belligerent as I was just trying to get my pizza, pay, and leave.
As I was paying she shouted, “Stop what? Stop telling you my employees will give you dairy cheese?” I replied without yelling that she needed to stop lecturing me and that it wouldn’t be a problem since I was never coming back here.
She shouted, “Why, because of the cheese?!!!”
Because you’re extremely rude.
She was shouting at me as I left.
When I was getting in my truck she screamed at the top of her lungs from inside the shop, “NEXT TIME YOU’RE GETTING DAIRY CHEESE!!!!”
Three people in the parking lot stopped and looked at the shop aghast at her screaming from behind the counter inside.
Unbelievable. Have never experienced anything like that.
Pros: None
Cons: Horrible manager, Will put dairy cheese on your non-dairy order
Guest
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