1 Filtered Review of Ms Julie's Kitchen

The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.

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Mereasa

Points +16

Vegan
24 Aug 2015

Unprofessional staff left unhappy customer

After reading many good reviews I was excited to try this place. When entering we asked for a menu and the waitress just pointed at a chalk board. We ordered - I had the spring rolls - my boyfriend had the macaroni - which was great. My spring rolls were hard, and when I took my first bite I saw that the veggies seemed to not be the freshest - the cucumber had no moisture, the sprouts were dried and turning brown and the cilantro was dark green and slimy. I stood for about 5 minutes at the kitchen until someone noticed me standing there. I showed her the food and asked when it was made - she told me Friday - and today is Monday. Doesn't seem very fresh to me. If I wanted 3 day old food I would eat leftovers from home, not $9 spring rolls. When I go out to lunch I don't expect to eat food that was made three days prior. I explained the produce was all wilted and old and she looked at me like I was crazy. I gave it back and went and sat down - was not offered or asked if I wanted something else. A few minutes later I saw and heard the two girls eating my spring rolls and making faces. Then a customer they knew came in and they called him back and also had him try them and then continued to talk about them. Extremely unprofessional as I was about 5 feet from them and heard and saw all that took place. I was so shocked at this behavior and will definitely never return to this restaurant. And also, the floors could be swept once in a while.

Pros: Good macaroni, Cool looking restaurant

Cons: 3 day old food served, Unkept floors, Unprofessional staff

JulieCostell

05 Nov 2015

Hi Mereasa! Thank you for coming and trying our food...sorry you left unhappy:( I remember coming in after this and asked what was wrong with the spring rolls and tried them...i enjoyed them but sorry you did not...however i did not realize my gal didn't offer you a substitute item-i would be more than happy to hook you up fresh out of the oven so to speak! Did you pay the $9? If so we certainly owe you a refund if nothing else! and boy oh boy do we ever sweep those floors...i drive my workers crazy coming out of the garden with dirt and mud everyday!! please come back and visit if you wish but i would gladly mail you a check to make up for your loss...330-819-3834 msjulieskitchen@gmail.com have a wonderful veg filled day!!