Serves meat, vegan options available. Chain of assembly line style, make-your-own pizza restaurants. Has vegan cheese, sausage, and crust. The vegan sauces are red, bbq, and garlic rub. Add as many toppings as you'd like.
“MOD Pizza Rockwall: Where Salads Die, Time Stands Still, and Laura Reigns as Queen of Condescension” - Edit
⭐ 1 out of 5 stars
Let me set the stage: I ordered a Caesar salad and pizza online—20 minutes in advance—thinking, “Hey, I’ll beat the rush.” Instead, I walked into MOD Pizza Rockwall and found a line longer than the plot holes in a Fast & Furious movie. Customers who strolled in after me were already digging into their pizzas while I stood there like an unpaid extra in a low-budget kitchen drama.
Now, the pizza? Whatever. But the salad? Oh no, that’s where this really goes off the rails.
I ordered a Caesar salad with romaine, asiago, parmesan... you know, like it says on the menu. What I got was a sad scoop of leaf-confusion—definitely not romaine, not spinach, not even mixed greens. It looked like they cleaned out the bottom of a rabbit cage and charged me $11 for the privilege. And the cheese? Nowhere. I’ve seen more dairy in a vegan coffee shop.
Naturally, I called. Aiden, who claimed to be the shift manager (he might've just been the guy who found the phone first), assured me the general manager would give me a call back.
But what I got wasn’t a manager. What I got was Laura—MOD’s reigning queen of arrogance and deflection. A customer service horror story wrapped in a hoodie and an inflated sense of superiority. She didn’t just talk down to me—she practically needed a lifeguard for how deep into smug she dove.
Laura told me I didn’t know what romaine lettuce was. That they don’t serve iceberg (sure fooled me). That the real problem was me. You ever been gaslit by someone who sounds like she just came from a TikTok rant about “vibes over accountability”? Because I have, and her name is Laura.
I wasn’t asking for much—just a salad with the right ingredients, a little respect, and maybe a manager who doesn’t treat feedback like a personal insult. But instead, I got a masterclass in millennial entitlement with a side of lettuce fraud.
Still no refund. Still no apology. Just attitude, incompetence, and Laura.
If MOD is serious about customer service, they’ll send Laura back to training—or at least hand her a mirror and a copy of How to Talk to People Without Making Them Want to Yelp You Into Oblivion.
Until then, skip this location. Unless you're into lettuce roulette and ego theatrics.
We’ve never had Mod Pizza before but it was super tasty and well made! Huge selections of toppings including vegan cheese and plant base sausage along with several veggie options! Would definitely visit again!
4 Reviews
First Review by MalloryMorris
don_palmer
Points +6
“MOD Pizza Rockwall: Where Salads Die, Time Stands Still, and Laura Reigns as Queen of Condescension” - Edit
⭐ 1 out of 5 stars
Read moreLet me set the stage: I ordered a Caesar salad and pizza online—20 minutes in advance—thinking, “Hey, I’ll beat the rush.” Instead, I walked into MOD Pizza Rockwall and found a line longer than the plot holes in a Fast & Furious movie. Customers who strolled in after me were already digging into their pizzas while I stood there like an unpaid extra in a low-budget kitchen drama.
Now, the pizza? Whatever. But the salad? Oh no, that’s where this really goes off the rails.
I ordered a Caesar salad with romaine, asiago, parmesan... you know, like it says on the menu. What I got was a sad scoop of leaf-confusion—definitely not romaine, not spinach, not even mixed greens. It looked like they cleaned out the bottom of a rabbit cage and charged me $11 for the privilege. And the cheese? Nowhere. I’ve seen more dairy in a vegan coffee shop.
Naturally, I called. Aiden, who claimed to be the shift manager (he might've just been the guy who found the phone first), assured me the general manager would give me a call back.
But what I got wasn’t a manager. What I got was Laura—MOD’s reigning queen of arrogance and deflection. A customer service horror story wrapped in a hoodie and an inflated sense of superiority. She didn’t just talk down to me—she practically needed a lifeguard for how deep into smug she dove.
Laura told me I didn’t know what romaine lettuce was. That they don’t serve iceberg (sure fooled me). That the real problem was me. You ever been gaslit by someone who sounds like she just came from a TikTok rant about “vibes over accountability”? Because I have, and her name is Laura.
I wasn’t asking for much—just a salad with the right ingredients, a little respect, and maybe a manager who doesn’t treat feedback like a personal insult. But instead, I got a masterclass in millennial entitlement with a side of lettuce fraud.
Still no refund. Still no apology. Just attitude, incompetence, and Laura.
If MOD is serious about customer service, they’ll send Laura back to training—or at least hand her a mirror and a copy of How to Talk to People Without Making Them Want to Yelp You Into Oblivion.
Until then, skip this location. Unless you're into lettuce roulette and ego theatrics.
Pros: There, are, none
Cons: Caesar Salad, Aiden lying that he was a manager, Condescending Laura
Guest
oatmealqueen78
Points +742
Blaze Is Better - Edit
Don’t get me wrong, MOD pizza is good but I prefer the veg toppings and vegan crust from Blaze better.
Read moreGuest
LucindaBreeding
Points +30
Vegan pizza I would have again - Edit
They don't have a lot of options, but the vegan cheese and vegan Italian sausage were satisfying.
Read moreThe crew makes the pizza to order, and in the Horizon Rd. location, they kept plant-based cheese/sausage away from Omni ingredients.
The staff wasn't sure if the croutons were vegan, so I left them off my garden salad
Guest
MalloryMorris
Points +116
Yummy vegan pizza - Edit
We’ve never had Mod Pizza before but it was super tasty and well made! Huge selections of toppings including vegan cheese and plant base sausage along with several veggie options! Would definitely visit again!
Read morePros: Great vegan options for toppings, Delivery available , Good portions
Cons: Only 11 inch pizza size as the largest size
Guest
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