• Loco Burro

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  • White Veg-options
Lacto
Mexican
Non-veg

Serves meat, vegan options available. Mexican restaurant serving vegetarian dishes that can be made vegan including burritos, tacos, fajitas and more. Specify vegan when ordering. Open Mon-Thu 11:00am-10:00pm, Fri-Sat 11:00am-11:00pm, Sun 11:00am-10:00pm.


Venue map for Loco Burro
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9 Reviews

First Review by VeggMom

BethanyWenger

Points +31

Vegan
10 Aug 2023

Vibe was cool, food was gross

The restaurant is very cute and the rooftop seating is cool. You definitely pay for the view. Ordered a veggie burrito ($19) with no queso or sour cream, and they brought sour cream on my lettuce. The food was extremely bland, the veggies were over cooked to the point they were mush, the “cilantro lime rice” was comparable to green cardboard, and there was no salt or pepper to be found.

There was a 3rd party photographer taking pictures for “free postcards” who then stood at our table and pressured us for 5 minutes to spend an extra $40 on printed and framed photos he took while we were at the table. If you’re into that kind of thing, it’s cool, but he refused to take no for an answer when I said we didn’t need the photos. He ended up refunding us afterward, which was nice.

My partner ordered veggie fajitas and ate a few bites, then threw up within 10 minutes after eating. We suspected the black beans (marketed as a fully vegan item) had meat fat/broth in them, and when we asked the manager for clarity, he had no clue how the beans were prepared and the cook was off site.

We ended up not having to pay for any of the food because they got sick and just tipped our waiter instead, because the wait staff was very kind, helpful, and quick to send back anything that wasn’t correct. When I told him we weren’t happy with the food, he said they get that complaint a lot about the “vegan” options because the meat dishes are their specialty. I would not waste my time or money going back here to eat.

Pros: Cool atmosphere, Nice waitstaff

Cons: EXPENSIVE but nice views from rooftop , Bland, flavorless food, Paparazzi

AstroDog

Points +33

Vegan
10 Aug 2023

so yucky I threw up. no joke

The option to sit on a roof in Gatlinburg seems awesome until the food comes out.
The fajita veggies were so overcooked they had no taste. Other than the few shakes on tajin on the top. The black beans tasted alright at first. the manager had no idea what was in them after I told him I threw up. I had a suspicion there was meat in them. Luckily only took a few bites. Also ordered a salad and asked for no sour cream- they didn't get that right. the rice was dry, again, with no flavor. There may only be a few vegan places in Gatlinburg but Loco Burro should be removed as a consideration.
Take this place off the list and someone please tell the manager to learn what goes on in the kitchen. It shouldn't be that hard. Sure the rooftop would be cool for drinks and chips and salsa if you really must go here.
I bet this is where the reject birds go to eat.

Pros: salsa, rooftop, locks on the bathroom for when you hurl

Cons: no one knows what goes in stuff, the rice was dry , just don't do it.

tamalam

Points +78

Vegan
23 Aug 2022

Horrible

Food was rot and horrible,do not go there

Pros: No no no

Cons: Rot food

SammyG

Points +46

Vegan
26 Jun 2022

One vegan side dish.

Only thing that is vegan here is the "vegetarian beans." Everything else is made with either butter or animal fat. Even the grill is seasoned with butter so please don't support this business.

Updated from previous review on 2022-06-26

Pros: The host was nice and informative

Cons: No vegan meals, One vegan dish (vegetarian beans), Everything covered in butter and animal fat.

JenniferCook

Points +872

Vegan
25 May 2022

Nothing vegan

Stopped today based on reviews. Waitress asked chef twice what was vegan and he said literally nothing. There is butter in everything, including the tortillas. The best he could do was a salad with no dressing.

She did say to check back in a few weeks, as they are undergoing a menu change.

On the plus side, the waitress was super nice!

AshleyBurkett

Points +24

Vegan
08 May 2022

Tasty Food

Everything my family ordered was delicious, though we had a few problems with our food not coming out as specified and had to send one back. We were told there were two types of black beans, one cooked with pork and the other vegan, so we substituted those in the refried bean burrito and asked for no cheese. I enjoyed the veggie enchiladas with the green sauce (green, red, and ranchero sauces are vegan). The chips and salsa were so fresh and yummy!

Pros: Fresh and tasty food, Willing to make substitutions , Server knowledgeable about ingredients

Cons: Several mistakes made by our server, Vegan items not marked on menu

YanaPavlovna

Points +106

Vegan
24 Apr 2022

Delicious Mexican food

I ordered the vegetarian fajitas. You have to ask for no sour cream and no Mexican butter. The server said the cilantro lime rice and the black beans were cooked vegan. The portion was very large, you definitely get a lot for your money!

Pros: Fresh and authentic , Friendly/fun/helpful staff, Outdoor seating

Cons: Not labeled vegan, Only a few options for vegans

mpwalker85

Points +16

Vegan
26 Sep 2021

Veggie enchiladas

Food is good but had a lot of errors trying to order vegan food. I ordered veggie enchiladas but first they brought out shrimp. The black beans have meat in them.

VeggMom

Points +36

Vegan
26 Jul 2021

Not vegan friendly

It was important to my family to eat outside, since covid is still active and my daughter is too young to get vaccinated yet. We gave our name and number, and we were called in within the time they told us. The host tried to seat us inside. I let her know that we definitely requested and needed outside. She had us go up some green steps to a rooftop bar area. It was a nice view, but honestly kind of smelly for some reason. But it was a really hot day, and everyone was so hungry. The chips and salsa were really really good, especially the salsa IMO. I ordered the veggie fajitas and let the server know I’m vegan, and asked about how the rice and beans are cooked. He said plain black beans are ok and the cilantro white rice. Then my fajitas came. The veggies weren’t exactly “fajita’d” more like raw tomatoes w fajita seasoning sprinkled on it. The beans and rice were ok. I was handed a dish w sour cream, guac, and pico too. The server caught the sour cream mistake and said he’d get one without it. It never came. Then! I went to pick up a piece of squash w my fork, and there was a piece of chicken. I let them know. The server was super apologetic and upset w the kitchen staff. Then the mgr came over and took it off the bill, and asked if I wanted anything else to eat. I was def still hungry but had zero interest in eating anything else from there.

Pros: The inside seemed cute, The water tasted good, The salsa was awesome

Cons: Chicken in my veggies!, Smelly , Sour cream




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