Health Craze

  • Health-food-store Health Store
    ( 9 reviews )

24 Old Brompton Rd, South Kensington, South West London, England, SW7 3DL

Packaged foods, toiletries. Open Mon-Fri 9:00am-7:30pm, Sat 9:30am-6:00pm.

9 Reviews

First Review by Jemima

Now in a Cupboard Upstairs... - Edit

Came here for a laugh after reading the other reviews.

Arrived and found a sign on the door (see pic) saying that the shop was temporarily located upstairs. As if by magic (or CCTV) the lady from upstairs came down and invited us up to the shop.

The lady smiled was fairly friendly. Unfortunately the male mentioned in other reviews wasn't around.

The "shop" is basically now a large cupboard on the first floor. It has some shelves and a mass of stuff scattered around the floor.

So if you like your shops to be hidden from the street and buying your "healthy products" from the floor of a grubby shop then it's definitely worth a visit. Maybe I'm being mean; I guess they're trying their best with the only space available during refurbishment (which will take "a few months" from late March 2018).

Two stars. For entertainment value.

Updated from previous review on 2018-03-24

Pros: The lady smiled

Cons: It's more cupboard than shop, The man wasn't there to be rude to me, Not easy to browse...

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I made this mistake of visiting this store on a visit to London and it smelt funny, the products were sitting on a dirty floor and the owner was one of the rudest people I have ever met. Please do not waste your time in going to this shop and giving this rude person your money, they do not deserve it. If I could, I would give this store a zero rating but unfortunately I have to give them at least one star, that is one star too many - trust me.

Pros: Awful shop, Awful shop, Awful shop

Cons: Rude owner, Smelly shop, Dirty products sitting on the floor

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Horrible rude owner - Edit

Im not surprised at these negative reviews one bit! I regret stepping into this hideous shop and spending a dime. My 2 boys and I stepped in other of curiosity. Since we were tourists, I was initially browsing the contents. The lady at the counter- Rekha whatsnername- didn't even bother with a smile. Since I've noticed Indians and desis abroad are particularly rude to other Indians, I wasn't surprised. However, she abruptly asked me what I was looking for and proceeded to stalk me as I kept browsing. When I asked about a particular face mask and country of origin (very natural question and errrr.... my right as a customer), she smirked and said- does it matter as long as it works?? I politely said that yes, it does in some cases, she just rolled her eyes and turned away. I only ended up buying because I saw something I liked, but in hindsight I feel I shouldn't have contributed a penny to her business. The products looked dusty and over cramped on shelves- simply no easy access or display sense. Aisle is crowded and when my son knocked over a brush, she stared at him and berated him when he tried to pick it up. This woman needs to learn that being decent to your customers is the FIRST aspect of any business- you can put up a dozen faded printouts of news articles on your shop windows, but if you can't treat us with basic respect, then you are nothing. Never again Health "Craze"- the Crazy bit is strong in this one!

Pros: None

Cons: Rude spiteful owner/counter lady, Overcrowded shelves, Rude spiteful owner- again!

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how can this be allowed??? - Edit

came here for a full wax and fluid change, all i got was abuse and violated by a man who looked like robert mugabe in the bogs

Pros: thorough

Cons: it's no studio 95

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RUDE, HORRIBLE and NASTY store owner. I came in to offer free samples for her to sell for FREE from a small START UP. Before I did so I looked into the shop to see if she had similiar products. When I offered the samples she started shouted and slandering me as feining to be a customer to survey her shop. Little did she know I was giving her FREE organic samples for her to make FULL PROFIT on and was thinking of buying some things myself. She would not stop verbally attacking me. I told her I love her as all humanity and even though she is having a bad day I wont hold it against her, however I must say with such a nasty personality I would rather shop in a big corporation like whole foods in this instance rather than this so called inidependant health shop. She obviously has many pain bodies and emotionally traumatic issues she has unfortunatley not been able to get over. I do wish her strength. The shop is dirty messy and looks more like a corner shop its a shame as no wonder people view health concious people as mad with a shop as poorly managed as this.

Pros: nothing, nothing, nothing

Cons: rude nasty moody woman who owns the store , dirty, messy

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Deepti 08 Jul 2017 - Agreed 100%!!!  

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chaos - Edit

I was at Tanya's nearby and saw on happy cow that this was close, so I decided to check it out.
I read a few of the other reviews first and thought that maybe they were being a little pedantic, I wanted to see for myself.
First impression was holy cow try not to knock anything over as you open the door. As everyone has said, it was packed. The lady greeted me as I came in with a big smile. I had a look around, just browsing, as you do. When I got almost to a full circle of the place the lady asked if I needed any help, in turn I replied with no thank you I'm just looking. She then snapped back with "you're never Going to find any vitamins in here, we are purely here for seeking a certain thing"
I said "that's okay, I don't have anything in mind, but if I see something I like- I might need it then" with a laugh

When I left with nothing she said "always good to browse " and then rolled her eyes.

I saw some great stuff in there but it was difficult to actually focus on anything as there was no structure to the shelves or prices

Pros: lots of items, mostly vegan, nice location

Cons: lady behind counter , cluttered/messy , no prices

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Oh dear. - Edit

The woman who works at this shop has terrible customer service skills. I was in the shop today, just browsing for (literally) a few minutes when the woman who either works there or owns the shop impatiently asked me what I wanted and did I need any help. I politely replied that I was fine and carried on browsing. The woman then came from the counter and stood with her arms folded staring at me. I've never felt so uncomfortable in a shop before. I asked her if the shop was closing as her behaviour made me feel like she wanted me out of the shop. I decided to leave and explained it was because she was making me feel very unwelcome. She started hurling abuse at me. Laughable really, as I would have certainly bought something if her customer service skills weren't so appalling. The shop is a total mess & overflowing with a lot of stock, spilling out of the shelves, with very little order and some of it covered in dust. I wonder if this shopkeeper ever sells anything. Avoid this place if you'd like to keep your day pleasant.

Pros: lots of stock

Cons: Shopkeeper very rude., Messy shop., Not allowed to browse.

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packed shop - Edit

Near Kensington Street tube station. Packaged food, small refrigerated area, bottled juices, snack bars, health and toiletry products. Extremely packed little shop. Far too many things cluttering up the broad counter in front of the cash register, making customers reach over to pay, etc.

Pros: good array of foods

Cons: too crowded

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Strange shopkeeper - Edit

Close to South Kensington tube station.
The shop is quite small. It is jam packed with products stacked high and piled on the floor so you have to watch where you step in some areas.

It is largely packaged foods. The range is decent for the size of the shop, some stock looks a little old.

When I walked in the shopkeeper said "You've lost weight haven't you?!". I was taken aback as we had never seen each other before. A little later I was looking at my phone and she asked me if I needed any help. I said I was fine thanks and continued checking my phone. She asked me again more agitatedly if I needed help and I said no I was fine I was just messaging a friend. She let rip a torrent about how it was a place of business, that people were busy and were trying to work -even though there was no one else in the shop - I walked out and the tirade got even stronger with her exclamations following after me!

I am unsure of prices.

Pros: Poor service

Cons: lots of stock crammed in

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