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Reviews (1)

First Review by MonaMarie

good ice cream but unfriendly staff - Edit

We went to Grom in Lucca before. The ice cream was good. Vegan flavours include only fruits though but the taste was good. But in this store in Siena the staff was very unfriendly. We did not wait in like exactly behind the cash point (apparently that is customary in Italy) so when it would have been our turn, the lady served the next person waiting instead and we would have had to go to the end of the line to be served. We ended up leaving without ice cream.

Pros: chart with vegan flavours clearly marked, good taste

Cons: no vegan label at the ice cream itself, unfriendly staff, vegan flavours include only fruits


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