this gelateria does offer some vegan options which are not displayed and they taste ok, but the staff is so rude that I won’t be going back. I am native italian so I understand the language but I’m on holiday with my english speaking boyfriend so we definitely got “labelled” as tourists. we queued 20 minutes with only 3 customers in front of us, clearly locals, who ordered their gelato first and THEN paid. I saw this happening in front of me. when it comes to our turn we got asked to pay at the opposite counter first and then order. nothing wrong with the rule itself, but if you enforce it, doing with EVERYONE, including locals.
When I was there, there were no vegan ice creams on display (only sorbets). I've asked at the counter for vegan creamy tastes. Pistachio and dark chocolate were available in a separate freezer. Both delicious!
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4 Reviews
First Review by Chrissi80
PomoBasilico
Points +47
AWFUL customer service - Edit
this gelateria does offer some vegan options which are not displayed and they taste ok, but the staff is so rude that I won’t be going back. I am native italian so I understand the language but I’m on holiday with my english speaking boyfriend so we definitely got “labelled” as tourists. we queued 20 minutes with only 3 customers in front of us, clearly locals, who ordered their gelato first and THEN paid. I saw this happening in front of me. when it comes to our turn we got asked to pay at the opposite counter first and then order. nothing wrong with the rule itself, but if you enforce it, doing with EVERYONE, including locals.
Read moreGuest
AdeleF
Points +26
Dare to ask! - Edit
When I was there, there were no vegan ice creams on display (only sorbets). I've asked at the counter for vegan creamy tastes. Pistachio and dark chocolate were available in a separate freezer. Both delicious!
Read moreGuest
Pfl_1987
Points +21
Little vegan heaven🤗 - Edit
They have almond milk and rice milk and dark chocolate, hazelnut, pistacchio as vegan ice cream
Read moreGuest
Chrissi80
Points +13
Great place to relax - Edit
very friendly staff, delicious vegan ice cream and coffee options. 😊
Read moreGuest
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