Vegan meal delivery service with branches around Australia. Offers organic, oil free, and gluten free savory meals as well as sweets. See website for menu.
Terrible customer service, avoid the headache - Edit
Really disappointed with customer service. I explained that I pressed paused for a subscription and they told me that their IT department said I didn’t. I explained that there must be an issue with their pause button because I pressed it two weeks ago and they said I had no proof. I suggested that any function whether it be pause or skip should have some sort of notification, because how am I to know that something was wrong?! When I eventually realised there was a problem (I was only emailed that my order was processed), I emailed them straight away, to which they replied it’s been done and there is nothing they can do. I was shocked that there was no leeway for any error, for the customer or error on the company, which the latter was the case. I asked them if I am suppose to foot the bill because of an error in their system? They replied IT said you didn’t pause it. It has been a horrible experience so I would just avoid using this service to avoid the headache as they do not even consider there is a problem on their end and do not have the right systems in place to catch any errors. I really felt like it was a bit of a scam as they don’t give you any notification regarding upcoming orders so that you can’t get out of it and have to pay for something you don’t need or want.
I was really impressed with the meals I ordered from Garden of Vegan, lots of variety of meals and different meal sizes. Great that they include some delicious healthy desserts as well.
All the meals are healthy, refined sugar free and organic. My favs were the dahl, mexican beans, loved the salted caramel dessert and all the tofu dishes I tried were on point.
Delivery and ordering process was easy. It's quite economical if you buy the large portion sizes and you can bulk out most of the meals by adding some of your own side dishes or say rice and salad.
I absolutely LOVE their food. I have been ordering for a very long time, and have been so happy! The food tastes so fresh, and the Mac N cheese (OMG!), you have to try it.
4 Reviews
First Review by GreatDane
Tds123
Points +13
Terrible customer service, avoid the headache - Edit
Really disappointed with customer service. I explained that I pressed paused for a subscription and they told me that their IT department said I didn’t. I explained that there must be an issue with their pause button because I pressed it two weeks ago and they said I had no proof. I suggested that any function whether it be pause or skip should have some sort of notification, because how am I to know that something was wrong?! When I eventually realised there was a problem (I was only emailed that my order was processed), I emailed them straight away, to which they replied it’s been done and there is nothing they can do. I was shocked that there was no leeway for any error, for the customer or error on the company, which the latter was the case. I asked them if I am suppose to foot the bill because of an error in their system? They replied IT said you didn’t pause it. It has been a horrible experience so I would just avoid using this service to avoid the headache as they do not even consider there is a problem on their end and do not have the right systems in place to catch any errors. I really felt like it was a bit of a scam as they don’t give you any notification regarding upcoming orders so that you can’t get out of it and have to pay for something you don’t need or want.
Read moreUpdated from previous review on 2024-07-10
Pros: Tasted ok
Cons: Very expensive and small portions , Poor systems, no notifications on upcoming orders , unprofessional customer service
Guest
ekin
Points +79
Really impressed - Edit
I was really impressed with the meals I ordered from Garden of Vegan, lots of variety of meals and different meal sizes. Great that they include some delicious healthy desserts as well.
Read moreAll the meals are healthy, refined sugar free and organic. My favs were the dahl, mexican beans, loved the salted caramel dessert and all the tofu dishes I tried were on point.
Delivery and ordering process was easy. It's quite economical if you buy the large portion sizes and you can bulk out most of the meals by adding some of your own side dishes or say rice and salad.
Pros: refined sugar free, organic, lots of tasty meals to choose from
Cons: limited delivery days
Guest
jordyfox
Points +125
Whole foods - Edit
Fantastic flavoursome wholefoods. Every meal I ordered was delicious and healthy. They offer a % discount depending on number of meals ordered
Read morePros: Whole foods made fresh, Delivery service
Cons: Needs more flexibility on delivery
Guest
GreatDane
Points +20
Delicious Fresh Meals.... - Edit
I absolutely LOVE their food. I have been ordering for a very long time, and have been so happy! The food tastes so fresh, and the Mac N cheese (OMG!), you have to try it.
Read morePros: 100% Certified Organic, Oil free, Gluten Free
Cons: only one delivery day a week
Guest
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