• G Baldwin & Co

  • (5)
  • Health-food-store Health Store

This old-school apothecary, specializing in natural beauty products and health remedies, from balms to herbs, has been open since 1844, making it one of London’s oldest herbalists. Also stocks supplements, teas, chilled goods, dried/packaged ingredients and a wide range of organic &/or gluten free products, many of which are vegan. Stocks popular UK brands, such as: Taifun, Plamil, Laura's Cafe, Provamel and many more. Open Mon-Wed 09:00-18:00, Thu 09:00-19:00, Fri-Sat 09:00-18:00. Closed Sun.

Venue map for G Baldwin & Co
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5 Reviews

First Review by HanaFaber


Points +3108

04 Dec 2021

Pretty cool

Lots of options, like an older holland and barrett



Points +16

29 Jun 2019

Rude condescending staff!

An absolutely terrible experience I had whilst visiting the Baldwins Elephant & Castle shop today, it was a totally weird one. From the moment I walked into the shop, I was totally ignored by the shop assistant woman with the Mohican hair cut who continued a conversation with a friend about bracelets. I did not even get the usual common courtesy of, ‘I will be with you shortly’ or any other form of greeting. When the sales assistant eventually got around to serving me, I politely asked her if I could have 500g of a herbal product but made up into 100g bags as per usual, I always buy 500g in 100g bags to share with friends from Baldwins without any problems. The sales assistant rudely told me that it was against shop policy to sell 500g made up with 100g bags. I explained to her that I had bought the item many times before in 100g bags and the other sales assistants were happy to sell it. The sales assistant then thought it necessary to lecture me on why she will not be selling the item in this fashion. As I could see the potential of the situation becoming very heated with things getting out of hand I told the assistant that she was welcome to do as she sees fit. On her return, which was some time in the stock room, I asked her why she felt the need to chastise customers and she rudely asked me if I thought I had the right to adopt an attitude. I calmly explained to the assistant that everyone had an attitude whether good or bad and she was giving bad customer service.
As a Baldwins in-store and online customer for many years now, I feel that on this occasion the sales assistant did not represent Baldwins in a good light and due to this unfortunate experience, I will sadly take my business elsewhere.

Pros: Local , Clean

Cons: Rude condescending staff, Expensive compared to other online stores ,


Points +235

25 Apr 2019

Great shop

Good selection of organic and vegan food, as well as supplements. Staff very kind and helpful. Good place to find different marinated tofu and tempeh!

Pros: Friendly and helpful staff


Points +120

25 Feb 2019

Wonderful local shop

Great range of health, eco-friendly, organic and vegan items. Two neighbouring premises, part herbalist, part health food store, part everything healthy tangentially related to the above. Wonderful

Pros: Local business / not a chain, Great range of items, Knowledgeable staff

Cons: Tends to be pricey


Points +399

21 Aug 2018

Great Selection

Quaint pair of stores (one side remedies and lifestyle, the other foods etc.) stocking a broad range of products. Various vegan/organic/eco-friendly brands in a nice, open environment. Staff are usually welcoming and knowledgeable!

Pros: Auroville incense

Cons: Relatively expensive.

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