Eldur og Is - Fire and Ice

Vegan crepes are a lovely snack on cold winters nights! They have many vegan fillings to choose from and the staff are very friendly :) it gets busy so best to go at off peak times but not a major issue

We were not that impressed unfortunately, when we asked for vegan pancakes they told us that everything can be made vegan. We ordered and when the pancakes arrived they were not vegan. The staff was confused and asked if we wanted everything vegan, even the ice cream. We had to send the pancakes back. We finally got pancakes with vegan sorbet though and it tasted good.

Had seen the cafe on the Happy Cow-list of vegan-friendly places in Reykjavik so I thought we'd give it a try. My boyfriend and I both chose the vegan crepe (150 ISK extra for that) with strawberries/blueberries and maple syrup. The espresso I ordered was the worst I've ever tasted (although I'm not a big fan of espresso anyway). We got our order fairly quickly, only to dissapointed about the amount of toppings (seriously, like three small drops of syrup and one sliced strawberry or a couple of blueberries on a BIG, thick buckwheat crepe that tasted very bitter).

So all in all, wouldn't recommend it to vegans unless you choose like 10 toppings, which weren't marked clearly for vegan choices anyway. It was also fairly expensive, especially for such a disappointment with the taste and amount of toppings.

If they would make the (vegan) crepe recipe better (sweeter, crispier, more fat?) and add A LOT more of the toppings on your order and clearly mark which are vegan and maybe also add ready "sets" of vegan crepes (that would have been cheaper in the ratio of toppings on the crepe, but none of them were vegan), and also improve the coffee it could be a nice place. Also, full of tourists, if you want to avoid that. My bf got a scoop of ice cream on his shoe, it was an accident by a customer but didn't help the experience.

They did have a vegan crepe option but it kept sticking to the pan, poor girl doing all the work had to make 4 to get it to work, not her fault. It was good but took a long time, we shared one and waited for the other to come out. Coffee guy forgot our coffee. Fortunately we were not in a hurry and we people watched a little. Mostly we and the people around us watched the girl work hard while the coffee guy went in the back. When we asked for our decaf, he got a regular and they had to make a new one. They did clean the machine to make it truly decaf. And they had almond milk. people next to us finished their coffees long we got ours and long before they got their crepes bc ours took so long. We appreciated the vegan options but seems like there are some kinks to work out.

I came here very excited at the thought of vegan crepes (with a large sign in the window saying vegan options were available!) but was very sadly disappointed on every level. There were three members of staff working, of which two appeared to be new and not know what they were doing, whilst the third (a blond man) was rude from the outset and only got worse as time went on. After waiting a rather long time for a savoury crepe (spinach, mushrooms and olives) and coffee, it came to me overcooked, dry and hard with very minimal fillings; nearly inedible. As my coffee had not arrived, I asked if I could get that and was told that the only person working who knew how to make coffee was on a break (the blond man) and could I wait for a couple of minutes. I said that was fine, but 10 minutes later I was still waiting so I asked if I could have a refund for the coffee so I could carry on with my day. As the two staff still on duty didn't know how to do this and had to ask the man on the break, this then resulted in the blond man sending a torrent of verbal abuse my way and mocking me loudly so that everyone could hear for the remainder of my time there while I waited for my refund, which as I was a female traveller on my own was extremely menacing and intimidating. I would have complained about the quality of the food at the time but I felt that I wanted to leave as quickly as possible. To the credit of the two other staff, they did very quietly apologise to me as I left but it wasn't enough to make up for the awfulness of this experience.
Updated from previous review on Thursday January 07, 2016

Had a dinner of both first savory and then sweet crepes. Staff were friendly and knowledgeable about Veganism and what on the menu was suitable. The food came quick and was delicious and filling.

Happy to make savoury or sweet vegan crepes, we had one of each. Good size and not too pricey for what you get. Has a good variety of non-dairy milks for coffee.

Staff super friendly.

The GF vegan crepe is made with buckwheat. It's good, but works best as a savory crepe. My wife liked the pesto on her crepe, but I liked the honey mustard.

Nice cafe, they have a big sign that says "vegan crepes", and they were delicious. Both sweet and savory.

Also has good drinks - almond milk options for coffee, as well as a delicious "Gulden Milk" with almond and spices.