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Serves meat, vegan options available. Fast casual Asian street food fusion restaurant. Vegan options aren't marked on the menu, but exist and include the kahuna matata bowl. Other dishes can be veganised simply by asking the staff to replace the mayo with vegan mayo, these include: mushroom bao, pink sensei sushi roll, and spicy tempura roll. The miso tofu ramen can also be veganized on request by omitting the egg. Please note that many businesses in Sweden are cashless. Open Mon-Thu 11:30-22:00, Fri 11:00-22:00, Sat-Sun 12:00-22:00.
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Gränsgatan 20, Sundbyberg, Sweden, 169 36
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- Outdoor seating
- Wheelchair accessible
- Accepts credit cards
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Last update on 09 Aug 2022 by mik
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Added by DisaLaring on 07 Aug 2022
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5 Reviews
First Review by DisaLaring
CocoAmad
Points +16
Worst customer service experience I’ve had in years at DIN DIN Sundbyberg by Celine and team - Edit
Worst customer service experience I’ve had in years at DIN DIN Sundbyberg by Celine and team
Read moreI ordered four meals for a work meeting today. The delivery arrived incomplete, which in itself can happen — how it was handled afterwards is what makes this experience unacceptable.
When I called the restaurant to explain that food was missing, I was immediately told “there’s nothing I can do, I packed everything” and was redirected to Uber Eats. No willingness to help, no interest in finding a solution.
I then asked to speak to a manager, hoping for a more customer-oriented approach. Unfortunately, the tone only got worse. I was met with condescending questions like “Did you order food for someone else and now you’re upset?” and “So Uber didn’t do their job and you’re angry at us?” — said in a dismissive and minimizing way.
At no point was a solution offered. Instead, I was lectured on how I should speak if I wanted help and was told that unless I changed my tone, I should take it up with Uber. As a customer, I apparently was expected to act as a detective to figure out who was telling the truth.
To top it off, I was encouraged to “write more than one review” if I was unhappy — which says everything about how seriously customer feedback is taken here.
As for the food:
arrived cold
sushi was soggy and unappetizing
overall quality matched the level of service: disappointing and careless
We are a company with over 100 employees working nearby. After today’s experience, I will make sure no one from our office orders lunch from here again. If I was able to I would have given this restaurant a minus 20 star but sadly that is not possible.
Mistakes happen.
Arrogance, blame-shifting and disrespect do not have to.
Pros: No food poisoning since the food didnt arrive, I know where NOT to go + 150 workers, Saving myself from wasting money here
Cons: The customerservice, The cold food, Celine and her service
Guest
sandrakarlssons
Points +967
Ramen - Edit
Cozy restaurant. Dishes can be made Vegan is marked on the menu.
Read moreI ordered their vegetarian ramen (made vegan) and I really liked it! fried tofu, noodles and greens in an amazing broth, yes, it was really really good!
Pros: Nice staff, Many vegan options
Guest
Aavachan
Points +828
Tasty soup, underwhelming tofu - Edit
I have tried this place twice now. First time I took the vegan bowl and second time their vegetarian ramen (can be made vegan) both were nice but also had some things that can be improved. The bowl had a lot of pickled things that IMO were too sour. The ramen soup was great! Super tasty but the tofu was very underwhelming, it was sushi tofu sliced into stripes. Same tofu in the bowl, to me that's just lazy. Would give higher score if that would have been different
Read morePros: Tasty, Japanese sodas and beers
Cons: Not too many vegan options
Guest
feefal
Points +110
Very nice - Edit
The vegan bowl was lovely! Very filling as well
Read moreGuest
DisaLaring
Points +394
Fantastic sushi and staff - Edit
With amazing staff, cool decor and some of the best vegan sushi I’ve ever had, this place is one of my favourites. It is newly opened and modern with trendy music and a new, refreshing feeling to the food.
Read morePros: Many vegan options, Amazing staff , Japanese beer
Guest
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