I had been avoiding it thinking there would be no vegan options - Edit
I had been avoiding it thinking there would be no vegan options and was quite pleased to find out that there were extensive vegan options. I would not have known this had not been for HappyCow.
My sister and I had a terrible experience at this location. We drove 30 minutes after seeing an advertisement on Facebook for the vegan superman ice cream. We waited in the drive thru for another 30 plus minutes. The first issue is at the drive thru window the worker argued with us about how paying with two separate cards takes up time as if her arguing with us didn’t take time. Then the same worker brought out two blue moon ice creams not Superman. After asking for our correct order the manager came to the window and rudely asked us what the issue was. I explained to her the issue was we got the wrong order and she said there was no way we asked for Superman because it doesn’t come on a regular cone. We explained that we never got offered a choice on cones, the worker stated either a cup or cone that’s it. She just looked at us like we were crazy instead of offering a resolution like you expect a manager to do. We wasted over an hour today to leave with no ice cream and the manager said she couldn’t give us a receipt for our refund due to a system failure. I would never recommend this place I don’t care if the ice cream is good or not. I put this same comment on Facebook and they blocked my page, completely unprofessional business.
On google the manager once again argued with me and accused me of lying about my experience. Other customers in the reviews have also shared being accused of lying when receiving the wrong order, receiving poor customer service and not receiving a receipt for a refund.
Small and cute place in the street corner, but they have so many options. I ADORE all the vegan options available here. I had their vegan soft serve (coconut milk base) and it tastes justs as good as the regular, I was so amazed as it's some of the best I've had! Even if you're a non vegan, I would highly recommend you try their vegan soft serve to switch it up too!
This gem is within walking distance from our house! They had the cutest event going today through 31 July!!! All decorated for CHRISTMAS!!!! It’s 88 degrees out and we loved every moment of it!
6 Reviews
First Review by KristinFust
DavidRaffin
Points +38
I had been avoiding it thinking there would be no vegan options - Edit
I had been avoiding it thinking there would be no vegan options and was quite pleased to find out that there were extensive vegan options. I would not have known this had not been for HappyCow.
Read moreGuest
airiellewilliams
Points +16
Terrible experience - Edit
My sister and I had a terrible experience at this location. We drove 30 minutes after seeing an advertisement on Facebook for the vegan superman ice cream. We waited in the drive thru for another 30 plus minutes. The first issue is at the drive thru window the worker argued with us about how paying with two separate cards takes up time as if her arguing with us didn’t take time. Then the same worker brought out two blue moon ice creams not Superman. After asking for our correct order the manager came to the window and rudely asked us what the issue was. I explained to her the issue was we got the wrong order and she said there was no way we asked for Superman because it doesn’t come on a regular cone. We explained that we never got offered a choice on cones, the worker stated either a cup or cone that’s it. She just looked at us like we were crazy instead of offering a resolution like you expect a manager to do. We wasted over an hour today to leave with no ice cream and the manager said she couldn’t give us a receipt for our refund due to a system failure. I would never recommend this place I don’t care if the ice cream is good or not. I put this same comment on Facebook and they blocked my page, completely unprofessional business.
Read moreOn google the manager once again argued with me and accused me of lying about my experience. Other customers in the reviews have also shared being accused of lying when receiving the wrong order, receiving poor customer service and not receiving a receipt for a refund.
Guest
KhiaFry
Points +17
It is open. Went today. Vegan twist was yummy!!! - Edit
It was delicious!!! The staff is friendly and the twist was everything I expected and more. Super creamy.
Read morePros: Fast, Yummy , Several options
Cons: Need even more options lol
Guest
Vysturbed
Points +1399
Plethora of great vegan options - Edit
Small and cute place in the street corner, but they have so many options. I ADORE all the vegan options available here. I had their vegan soft serve (coconut milk base) and it tastes justs as good as the regular, I was so amazed as it's some of the best I've had! Even if you're a non vegan, I would highly recommend you try their vegan soft serve to switch it up too!
Read moreGuest
AntasiaDawnBooher
Points +18
Christmas in July - Edit
This gem is within walking distance from our house! They had the cutest event going today through 31 July!!! All decorated for CHRISTMAS!!!! It’s 88 degrees out and we loved every moment of it!
Read morePros: Lots of vegan options !!!, Quick service , They power wash and clean everything every AM
Guest
KristinFust
Points +22
Great vegan selection! - Edit
I love the Dairy Whip! I can now enjoy my fave childhood ice cream spot thanks to their vegan menu! Nothing better than soft serve on a hot day!
Read morePros: Vegan soft serve, Vegan whipped cream, Variety of vegan menu
Guest
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