Themed character shop and cafe. Est. August 2019 as a Pusheen ice cream parlour. Savoury dishes, waffles and hot drinks also available. Almost everything can be veganised with a wide range of vegan ice creams, and a lot of items (such as the marshmallows) are vegan by default. Cafe upstairs and shop with takeaway ice cream booth on the ground floor. Open Mon-Sun 11:00-19:00. Takeaway only on Thurs.

Venue map for ARTBOX
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13 Reviews

First Review by Pupnik


Points +1130

16 Sep 2023

Cute but expensive

If you like Hello Kitty, you’ll love it. The café space is upstairs and you need to book to be sure of a table (slots are limited to one hour). I enjoyed my avo toast, but the sundae was too sickly. The ice cream had clearly been refrozen after partly defrosting and was a disappointment given how expensive it was.

The menu is really vegan-friendly and most things can also be made gluten free if you need it. Staff are very friendly and responsive too.

All in all, it’s great if you’re after some kawaii food and instagram shots. But it’s expensive for what it is and the quality isn’t what I had expected.

Pros: Really cute , Everything is vegetarian, almost everything vegan

Cons: Expensive



Points +73

18 Jul 2023

Cute and yummy

We went there because of the themed hello kitty food, so we didn't expect much of the foods taste. But it was very good! They had many vegan dishes on the menue and some were available as vegan options. For me the desserts were a bit too sweet, but I normally don't eat sugar, so I'm just not used to such sweetness. My family liked it tough.

Updated from previous review on 2023-07-18

Pros: Theme


Points +144

04 Apr 2023

Vegan heaven for Hello Kitty fans!

Loved the theme and that everything could be veganised if it wasn’t already (all the menu is already vegetarian or vegan). The food was far better than I thought it would be, given the novelty factor. The staff were friendly and knowledgeable about their menu.

Pros: Lots of vegan options, So cute! What’s not to love?! , Great presentation

Cons: Felt a little bit rushed (only 1 hour allowed)


Points +1066

13 Jan 2023

I love hello kitty

I would die for hello kitty. I would even travel the nightmare that is GWR to get from Bristol to Brighton, all for hello kitty.

The food is adorable and there are so many vegan options. The drinks are fun too. I also bought a hello kitty bag here. Best day ever.


Points +212

17 May 2022

Very cute cafe, beautiful food but expensive small portions!

I feel a bit weird giving this place 4 stars, I think it’s more of a 3.5 stars place but I don’t think you can do half ratings. I kind of loved it, but have a few problems with it too. Firstly, the food is beautiful - you will swoon over how appealing everything looks - and the decor is brilliant - fun, and bright with a Hello Kitty theme. To dine in, you need to be ordering actual food, so you can’t just sit upstairs in the Hello Kitty cafe with just a coffee.

Major warning: the food is very expensive. Avo toast = £8. Curry and rice = £9.50. Waffles = £9. The food is all very tasty, but the portion sizes for the price are very small. We spent almost £50 for 2 adults and a toddler, and still needed to pop into What the Pitta a few doors along to actually feel full up.

I think if the prices were 75% of what they would were charging, it would be just right and I wouldn’t have left feeling a bit ripped off.

We might go back again on a special occasion as my toddler enjoyed it - I’m glad the place exists and hope it stays open, but I wish they’d lower their prices just a bit, and make the ‘mains’ dishes feel a bit more like mains rather than expensive snacks.

We ordered the avo toast, the curry, the cream cheeze & ham bagel, flowerberry waffles, the apple & raspberry punch and a flat white. The avo toast was very nice, the curry came out almost stone cold (and was tiny!), the bagel was OK, the waffles were delicious and the drinks were very nice.

The staff were great - very welcoming and helpful.

Pros: 100% vegetarian, mostly vegan , Beautiful food! , Lovely staff

Cons: Extremely expensive , Small portions


Points +119

15 May 2022

What a Treat!

Went with my niece (who loves the place) and my sister and daughter. Such a lovely, pretty place with such lovely touches. Really was a treat. I was so happy I could really join in and have everything I wanted Vegan. Nothing was too much trouble. Highly recommend.

Pros: Vegetarian and Vegan Cafe, Everything I wanted was veganised , Staff were enthusiastic, friendly and efficient

Cons: Was a little pricey but well worth it!


Points +6

Non Veg
27 Feb 2022

Great place to eat veggie meals!

The place looks amazing, the BT21 theme is carried out nicely. The staff is amazingly helpful and kind. They have great veggie options to choose from. It's a place for everyone and you should pay a visit. Especially if you are a BTS/BT21 fan, do go! They play BTS music and the shop has a great selection of BT21 goodies. I will definitely be back!

Pros: Price of the food, Taste of the food, The staff


Points +61

05 Jan 2022

super cute!

unfortunately we were unable to get a sit down meal (staff recommend booking) but we got some delicious vegan ice cream

Pros: good and unique flavours

Cons: a little bit expensive


Points +17

24 Aug 2021

Tasty and Unique!

Kawaii cafe that changes theme every now and again. It's quietly completely veggie with many vegan and GF options. The staff are super sweet and helpful. All of the dishes are themed on cute characters, at the moment it's BT21!! Great for all the ARMY out there😉
It's a really nice place to take photos with friends and they have so many really cute things in the boutique~ The upstairs is a restaurant, but you need to book online before you go.
They do do take out and all their ice cream is made on site, with loads of non-dairy options that aren't just sorbet and they have some really cool flavours like wasabi and peach!


Points +17

31 May 2021

Lovely staff with large selection of ice-cream!

It was a hot summer day and some sorbet was just what I needed!

They have a BT21 sit down area with a selection of different vegan and vegetarian options. I

Staff were lovely and provided a


Points +82

17 Feb 2020


We really liked this cafe, we love the style and the staff were very friendly. The servings were quite small, but the food was good. I had the soup and a milkshake, both really nice.

Pros: Lots of vegan options , Nice style , Good Food

Cons: Expensive, Expensive Milkshakes , Busy (not their fault!)


Points +104

29 Jan 2020

Purrrrrfect, but not permanent

The Artbox x Pusheen café opened in August 2019 and they offer so many vegan and gluten-free options, ice cream, toppings, waffles etc. It is very cute and a special experience, with a lovely little shop. I shall miss it!

Pros: Yummy vegan options

Cons: A new character will take Pusheen’s place


Points +1121

14 Sep 2019

So cute!

When I found out about the Pusheen cafe I was keen to find out whether it'd be worth the trip for me, and it definitely was. It's very much the style of Japanese character cafes, all the food and decor is themed, friendly hostesses greet you and take you upstairs to the cafe (there's a gift shop on the ground floor). The ice cream was absolutely delicious and there was so much choice, I think only the chocolate/caramel flavours were not able to be veganised. At £9 they're not cheap but the portions are big and the quality was good, I'd definitely do it again as a treat and I look forward to seeing what character themes they do next.

Pros: Good range, Very vegan friendly, Gluten free options

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