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AQUA Restaurant
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Lacto
Ovo
American
Beer/Wine
Honey
Non-veg
Serves meat, vegan options available. Waterfront restaurant. Labels a few vegan choices on the menu including baba ghanouj and a tofu medallion entree. Open Wed-Fri 3:00pm-10:00pm, Sat-Sun 11:00am-10:00pm.
4 Reviews
First Review by bethkoch
soundarts
Points +20
Felt bullied by staff/ terrible tasteless overpriced vegan food/ Not Recommended buy a long shot - Edit
One of the worst experiences ever in a restaurant. My husband and I have traveled the very far way from Western North Carolina to get to Duck and had planned part of our day around going to this restaurant.
Read moreWe are health conscious and vegan and ordered the only two vegan options on the menu. The first one was the Baba Ganush as an appetizer which was just okay nothing great. Fancy presentation on a plastic plate. Hardly tasted like eggplant.
We were hungry so we ate it.
Then came with a call a stuffed tomato. Tomato nut ripe at all. Tasted like some canned tomato sauce was added on the side. Some other elements all tasteless. We should have just sent it back but they had no other options on their menu and we were hungry and just managed to get our way through the meal but were extremely disappointed.
Expected much better from this place.
I can't remember exactly the price on the bill but it was a shock to see that two non-alcoholic drinks, one appetizer and two really bad entrees later rendered us a bill close to $70.
I spoke to the waiter and explained how disappointed we were with the quality. I just said it wasn't very good and is there something they can do. That's all I said. And that's all I needed to say for him to completely jump down my throat scolding me loudly telling me that we should have just sent it back sooner. He says he'll talk to the manager. He comes back and tells me they are taking 10% off. But then the manager comes over and now she was almost as bad as he in her manner towards us.
There was no need for either one of them to act like this. All they had to do was be professional. If the answer was that they couldn't do anything for us they could have just told that to us politely and cooly without flying off the handle at us, which frankly was quite hurtful and took a number of hours to recover from. It was like we were brutalized by them simply because their food was no good! And clearly, they don't care at all about bad reviews online. Not too smart. They also don't care about whether or not we would ever come back or recommend them to anyone.
When my husband pointed out to this supposed manager that they should get ripe tomatoes, the manager's answer was ridiculous. It sounded something like this " we can't control what we get"
What we should have heard was "we're very sorry about the food not being up to the best quality"
As an aside since we were sitting in view of the hostess area, I noticed this woman who works there
Pros: On the water
Cons: Rude unprofessional staff, Tasteless overpriced food subpar quality
Guest
KylieghHeller
Points +117
Good food - Edit
This place is a good option if you are the only vegan in the family and you want a nice place with a vegan options! I wish they had more and the main entree could have had more flavor
Read morePros: Had a app and entree options
Cons: Expensive
Guest
regijane
Points +128
Disappointing - Edit
The only vegan main option was a modified vegetarian stuffed tomato (sans cheese) that was soggy and bland.
Read moreThe view is amazing and the service is wonderful. They just need to try harder to create flavorful vegan dishes.
Updated from previous review on 2022-06-24
Guest
bethkoch
Points +20
Their garlic roasted cauliflower with red quinoa is amazing - Edit
Just awesome good & atmosphere
Read morePros: Friendly staff , Great atmosphere
Cons: Need more vegan options
Guest
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