• 4
• Mixed experience

I'd love to get behind this place -- after all, it's vegan in Sofia, and is part of a good chain, if there's such a thing as a good chain: the Loving Hut. And overall, it's really nice having it as an option. If I lived in Sofia, I'm sure I would make an occasional visit. My experiences were mixed, however. One sandwich I had was good -- croquette with vegan cheese, and definitely tasty (though I have to admit it had not been heated all the way through). Other items I had on a separate visit -- some sort of veg & potato pie, and a cupcake -- were not super great. Especially the cupcake. And I think the main problem is that it's a 'reheat' place -- the food sits in the display case and is heated up for you (though I had to ask one time). This approach is ok in some cases, like a very busy deli. But the place is not really that kind of place, and the food is sitting around a long time, I think. The other thing that surprised me in a bad way is that there didn't seem to be a whole lot of eco effort -- for example, the small platters to eat in were plastic. Sofia has a long way to go with recycling, so there is about a 99.9% chance those things are going in a landfill (in any case, the plastic was uncoded). Why not use something compostable? I am feeling charitable enough to give them 4 stars, particularly since I would definitely return on occasion for a quick sandwich if I were a Sofia resident. I just wish it could be better!