• 2
• Scarred from this experience

Visited this place for the first time and it went from bad to worse. When entering we were told to choose and table and come up to order at the counter when ready which we did, we then went to order our food and drinks. First problem then arose when the teas we ordered were served in dirty glassware with grime stains all over the saucer it came out on, I then asked for a clean mug but was made to feel like I was in the wrong, this theme continued throughout the visit. Then the first dish came out, a hot dog which was so over cooked and drenched in sauce when you picked it up it fell apart, then the chips and onion rings were overcooked and almost burnt, This was returned for a refund after having to explain why it wasn't acceptable and being made to feel like we were in the wrong. As there was nothing gave us confidence that this was a one of mistake, we didn't want an alternative or for them to make it again. So only one of us ate. The second dish came out about 10 minutes later which was the jack fruit wrap, I would describe this as average and that is being kind. If I cooked this whole meal for myself I would have been disappointed in myself. It was mostly tortilla wrap, very bland and the chips were thin frozen fries which were overly seasoned and overcooked making them only really edible with ketchup. The cutlery provided was so bad the knife was bending and too blunt to cut into a tortilla wrap! I decided to not bother asking for a refund on this one because they had been quite rude when I approached them to discuss the first meal and couldn't be bothered with the hassle, whilst it wasn't good, it was edible. Someone compared this place to a vegan McDonalds in the reviews, I think that does McDonalds a disservice. I try my best to support vegan businesses where possible, but I also think it's important that an effort is made on behalf of the business. I didn't see that any was being made here, the decor was poor, the staff seemed like they didn't want to be there, the food was overpriced and tasted bad, I usually like an open kitchen but in this case it just doesn't work. I wasn't expecting a Michelin star meal and thought I knew from the pictures what to expect but I didn't expect what I got. Even though it's a bad review, it'll hopefully give Veg Bar an insight into what some people think, ways in which they can improve the restaurant and hopefully soon it'll be a better restaurant for it. Hopefully they look to improve soon.