• 2
• Amazingly, spectacularly bad service.

If you're vegan or Jain don't eat here. If you're vegetarian, are happy to do all the serving yourself and don't mind eating something other than what you ordered, by all means, eat here. If your jain or vegan principles are important to you, or you are allergic or adverse to dairy, onion or garlic these guys are going to ruin your night. Pretty much without fail. I've dined here frequently - about once per fortnight - since it opened. I tried. I really did. It's five minutes walk from my house. It's cheap. It's pretty tasty. So this is not a bitter one-bad-time review. Rather, this a somewhat incredulous catalogue of failure in the basic and time-honoured traditions of delivering your customers their ordered food and making their dining experience pleasant. And respecting the fact they're vegan or jain. The staff suck. They *really* suck. They are so totally incompetent it'd be funny if the punchline wasn't that I was a cheese-eating vegan. If I was at a non-vegan or non-jain restaurant and this happened once I'd understand it, but restaurant advertises being vegan and jain friendly, with those options on the menu. The staff don't know what vegan or jain mean. They really don't seem to know anything. Except to be polite. I have summarised the list of things have happened to me, most several times. You can print it in a grid and play Dosa Plaza Bingo. The staff will: (a) be polite, yet miserable (b) somehow give you a buttered, cheesed and yogurted vegan meal (c) somehow include onion in your jain meal (d) deliver your entrée last (e) deliver your main first (f) lose your rice (g) deliver water carafe and no glasses (h) deliver glasses with no water carafe (i) set plates dripping with hot water from the dishwasher (j) set cutlery without menus (k) set menus without cutlery (l) bill you for the meal they ruined AND the replacement (m) bill you for the meals you cancelled because they messed up your order twice (n) come out and ask you three times if you're sure you want the vegan option and then still hit you with (b) (o) argue that your butter is not vegan but that your meal still is even though it has butter on it. Politely. (p) argue that a meal on the jain menu and suggested to you by them as a good jain option is not actually jain when you've eaten half of it and found onion in it. Politely. (q) apparently hide cutlery, glasses, pencils, order forms, etc Me, I've had enough. Enter at own risk. Good luck and bon appetite.