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- Terrible experience
My newly wedded vegetarian husband and I, a vegan, having our honeymoon in Poipu in Kauai, read the other comment (which was two years old) and were really excited to try this place out due to the acclaimed accommodating nature of this mostly meaty restaurant. We dressed in our best and made up our faces for a fancy night out. While the atmosphere is beautiful and rustic, the service we received was absolutely deplorable. We sat down and looked at the menu. Only one thing was even vegetarian. When our waiter came by, I told him I read great reviews about how accommodating to vegetarians and vegans the place was and was nothing but smiles with this guy. Not only was he condescending and passive aggressive, he didn't even bother to find a solution. At first he didn't know what to say and instead of saying "I'll go speak with a chef or manager" and trying to find a solution, he threw out the options of salad and pasta. I didn't expect to be given the same thing as the last review (roasted macadamia nuts and stuffed tomato) but I at least expected the server to ATTEMPT a solution. After he left, my husband and I spoke more and decided to leave due to the lack of options and his attitude. When we told him we didn't feel there was enough on the menu (again, being polite) he simply continued with his passive aggressiveness, "apologized" and left. I called the manager about 35 minutes (or so) later to complain. He apologized to me and said he would address his staff. I've worked in a restaurant before and you do NOT treat any guest like that. If you don't know the answer to a question, you seek out solutions first and try to be as accommodating as possible. Not to mention, POLITE. Save yourself the headache of being treated like nothing at this place. I hope to never have this experience again.