• 2
• Manager was not there

We've had a lot of good meals here, while somewhat inconsistent. They have different vegan faux meats on the menu although they aren't always all available. This week they had soy gluten back on the menu, so I ordered it. It was inedible. I never send food back but I couldn't even swallow this. I asked if they could remake it with tofu. The waiter said yes and that the meal would be comped. He told me he put the order in and we wait. We wait like 45 minutes and he brings the check. Our kids are tired at this point so I ask for the food to go. He says what? I say the tofu. He comes back with a little to-go container of fried tofu, no sauce, no veggies. He claims this is all his manager will allow, meanwhile the manager won't come out to talk to us. Needless to say we will never eat there again. We should have known something was wrong when we ordered spring rolls as an app and they came out a minute later. My husband asked if they had a bowl of hot spring rolls sitting back there. Seems like some cheapskate doesn't want to waste product like unwanted apps or old freeze-dried soy gluten sitting in the back of the freezer.