• 3
• a bit disappointing

The three times I visited this place I was always (!) firstly faced someone that couldn't speak a word in English, although they clearly expected that I don't speak Vietnamese. After a lot of efforts to make myself understood, pointing at items in the menu and accepting my order, the waitress disappeared - just in order to bring another person that understands a few words of English. And after explaining everything a second time, staff still forgot half of the order - as it turned out later. In addition to that they're not particularly friendly or thoughtful - e.g. will leave the empty dishes on your table when bringing the desert. The choice of vegan food is good, but for Hanoi standards not really cheap: Expect VND 100000 for a starter, a noodle soup and a juice. The food itself is of good quality, the portions are reasonable and fresh, though not special.