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  • Not worth the time or the money

As a vegetarian who prefers vegan food whenever possible, I want vegan friendly businesses to succeed. This one, though, is not meeting the basic criteria of customer service anymore. Over the past few years, I have seen Jonsborgs Grillen steadily decline to the point that I am just no longer able to give them the benefit of the doubt. It is very sad, actually. The owner is rude most the of time. Sara is sweet and some of the staff is good. I decided a few years ago to stop going there when I saw that the owner was working because a good vegan burger was not worth having someone ignore me or fail to acknowledge that I was there. Jonsborgs Grillen has now become a "build your own burger" place, which means that no matter what you order off the menu, you are expected to go over to the salad bar and add your own toppings. Why have specific burgers on the menu then? The grill is small and cramped and the salad bar is in a very awkward place. The owner had a small vegan store which recently closed. The store's inventory has now been moved to the grill, which makes it even more cramped. So, once you get your naked burger, you need to fight through other patrons so that you can get to the toppings. Then, you have to build a burger in a cramped space, while trying desperately not to tip your plate or get toppings all over other patrons. The salad bar is often dirty or not well stocked. The flavor of the salads and foods on offer is good, however, so if you manage to get there when there is nobody else there and the bar has been stocked, you may have an enjoyable meal. The vegan food is priced far too high given what it is. The vegan selection in Gothenburg has improved drastically in the past year. Now, you can get a delicious meal for two at a trendy place for the same prace as two burgers and fries at Jonsborgs Grillen. Sadly, I think this place need to go back to the basics and stop trying so hard. They have gotten a bit off course.


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