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  • 3
  • Good Customer Service

My family and I were looking for a restaurant last night that would meet our vegan needs for the evening. Typically, we go into DC, or closer to the DC area, in order to find restaurants that can accommodate our diets. I found this restaurant in Springfield after a quick Happy Cow search. :-) I was a bit skeptical, as there were only 3 reviews (one of them was terrible), and they were all at least 2 years old. I called in advance, as I typically do, because unfortunately, I've found myself in numerous situations where the restaurants either no longer exist, or no longer offer vegetarian food options. The first individual I spoke to had a very heavy accent, and was unsure of what vegetarian was. She handed the phone off, and the second person I spoke to was very helpful. She explained that they did still have vegan options on a separate menu. When we arrived, I immediately asked for the vegetarian menu, and the server directed me towards the owner, Darrin. I explained to him my specific dietary needs, and he said that he would be back to personally take our order to ensure that our needs were met. We asked about the best options on the menu, and he told us that if we trusted him, he'd bring out 3 of his favorite vegan dishes. For appetizers, we ordered spring rolls (which I was not particularly impressed with), and the lettuce wraps. For our main dishes we had the General Tso Vegan Chicken, Black Pepper Vegan Beef, and the Lemon Pepper Tofu (the tofu was not listed on the menu, but Darrin suggested it). Our favorite by far was the General Tso Vegan Chicken, but the Vegan Beef was not bad either. Neither of the appetizers were amazing. Additionally, this appeared to be an average restaurant, but we paid above average prices. The Lettuce Wraps (2 small wraps) were 8.95, the Vegan Chicken was 14.95, and the Vegan Beef was 15.95. In total, for 4 spring rolls, 1 order of lettuce wraps, and the entrees described above, we paid about $62. In this area, with the amount of restaurants that do have vegan options available, it's a bit unusual to pay those type of prices . . . especially considering the fact that this was not *that* type of place. All things considered, the food was fairly good, the customer service far exceed my expectations, and we will definitely be back! **As for the rating, I would give it somewhere between fair and very good (for example: Good), but as I'm limited to a 3 or 4, I'll have to give it a 3**


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