• 4
• It's an institution

First off, yes, the service sucks, but guess what, it's SUPPOSED TO SUCK!! That's part of the 'atmosphere'. The service has ALWAYS been like this; for what, 30 years, and it's not going to change. If you are looking for fast food, and you are starrrrrving, go somewhere else - a mistake I've made myself. It can be a loooooong wait, especially if there is a line-up out the door, so this is where you want to go *before* you get hungry, and sit around chatting and having a drink or two... or three... before your meal arrives (guaranteed, if it's busy). I've had lots of good meals here. This place was one of the first of its kind. It was one a few places I could get a vegan meal for many many years. The best thing about it, is that all of my non-veg friends can come along also and find something to eat, and they've got alcohol too (although I don't drink, many people do), so it makes it a good hang-out for all those UBC students. It has been around for a long time, the menu hasn't changed much, if at all, in the last decade. Guess what, I don't eat here anymore simply because there are so many better places to eat now (with more vegan choices) -- they've got to update their menu if you ask me. And I know people that have worked at the NAAM and is has been said, "I don't think the kitchen staff even know what the meaning of Food Safe is," and, "the reason the food takes so long is because there's one Indian lady in the kitchen running the whole show." Don't come here for breakfast, it's ALL EGGS & CHEESE!! And there's often live music, but I've been there so many times, and only seen live music once. Anyway, it's a cool 1970s hippie joint where ya go to hang out with friends, chit chat, have a drink, and eat too. Don't think of it as a *restaurant* where you will be waited on at your beck and call; the staff are generally too young and hip for that sort of thing, so chill out, okay.