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mkd0929
  • 2
  • average food, terrible service

As a vegetarian, I have been eating at various Loving Hut branches for the past 6 years and I was REALLY disappointed with the Insadong branch. The service was terrible and quite stressful. I have been coming to this restaurant at 3:10 for the past few months. The first time I even called ahead to see if it was okay to order at that time since their break time is 3:30-4:30. They said it was fine, so I continued coming at 3:10 (which is the only time I can come due to my lunch break hours). However one day, the manager randomly yelled at me for arriving at 3:10, saying "why you always come so late! You know our break time!" and how she didn't want any customers to even be inside the restaurant while they were having lunch (even if they customer was already served before 3:30). If they the manager (the lady with the glasses) had just told me no customers after 3:00, I would understand. But to say its okay to come, and then yell at me is really inappropriate and unprofessional. It was a horrible experience. While I support the vegetarian movement, I am sad to say, I will never visit Loving Hut again.


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