Hi Sam It’s not rare for me to get a response from an owner, manager or chef about a review. But it’s rare to get one which is completely focussed on improvement and customer experience. I’ve had the same result twice and I’m not sure who the pizza chef was. The calzone was undercooked the dough was soft but had cooked. It was mainly the cheese and onions inside because were raw, with the middle only just getting warm. What struck me as odd was the second time when another customer returned theirs saying it wasn’t cooked. For this I assumed you hadn’t mastered calzone cooking, hence my positive review for everything else, but just don’t order the calzone. I’m no pizza chef, but my partner was at a large chain many yeasts ago. She agrees that pre-cooking the ingredients before assembling would be a smart move. On the subject of the sauce and cheese. We are both in favour of it being put on and being cooked by the chef rather than at the table. But that’s a preference and not a request or demand. Kids love Tegridy as do we. So we’ll be along at the weekend and I’ll try the Calzone again. No need to give it free. Are you cooking on Saturday? Thanks Mark.