Hello, Sad to hear u didn't have a good experience at ours. May I ask what time you came in on a Sunday? We make all our scones and pastries fresh so on Sunday afternoon it's likely that we would not have a full range of our baked goods as we have sold out and as we are closed on Monday and Tuesday, so can't risk the food waste of making more. We are very conscious of food waste. Apologies about the icecream, we would not of charged you or changed it if we had known it was up to standard. We pride ourselves resolving any issues asap to make your visit pleasant. Team cafe carmel x